Valet Ops Lead – Guest Experience

Grand Beach Hotel; Surfside (FL); Sur place; USD 25 000 - 26 000; Plein temps

Résumé du poste

Grand Beach Hotel in Surfside, FL is seeking a Valet Supervisor to manage parking operations and deliver service that exceeds guest expectations. You will supervise valet staff, schedule work shifts, coach employees, greet guests, and ensure the safe retrieval of vehicles while maintaining high standards of courtesy and efficiency.

Collaborate with other departments to fulfill requests, uphold quality standards, and contribute to a positive hotel image.

Qualifications

• Excellent written and oral communication skills.
• Experience in high-stress situations with tight deadlines.
• Previous supervisory experience.

Responsabilités

• Assist Director of Valet with staff schedules and coaching.
• Oversee staff to ensure consistent department practices.
• Greet guests and assist with vehicle retrieval.
• Maintain service standards and effective interdepartment communication.

Connaissances

Communication skills

Supervisory experience

High-stress experience

Description du poste

Grand Beach Hotel in Surfside, FL is seeking a Valet Supervisor to manage parking operations and deliver service that exceeds guest expectations. You will supervise valet staff, schedule work shifts, coach employees, greet guests, and ensure the safe retrieval of vehicles while maintaining high standards of courtesy and efficiency.

Collaborate with other departments to fulfill requests, uphold quality standards, and contribute to a positive hotel image.