Valet Operations Supervisor – Premium Guest Experience

VPNE Parking Solutions LLC; Morrisville (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

VPNE Parking Solutions LLC in Morrisville, NC is seeking an enthusiastic Supervisor to lead a for-guest service oriented garage team. You will help manage staffing, ensure safety, greet guests, and handle escalated operational needs while maintaining VPNE’s standards.

Ideal candidate is friendly, organized, able to pass a driving test, and willing to uphold uniform guidelines. Entry-level supervisory experience preferred; you should communicate clearly and foster a positive work environment.

Qualifications

• Prior supervisory experience preferred.
• Friendly and Outgoing personality.
• Able to smile during customer interactions.
• Upbeat attitude and strong work ethic.
• Ability to pass a driving test.
• Be at least 18 years old and hold a valid Driver’s License.
• Clean driving record deemed insurable by VPNE's current insurance provider

Responsibilities

• Ensures team members and guests are safe at all times.
• If needed - operates vehicles in a safe manner to minimize the potential for accidents.
• Oversees the tracking of keys and vehicles throughout the garage.
• Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.
• Maintains garage organization.
• Sets the tone for the workplace by keeping an upbeat attitude.
• Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
• Helps team members to remember to always use approved language choices.
• Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.
• Must set an example by looking sharp at all times and helping team members understand how to successfully adhere to VPNE’s uniform guidelines.
• Oversee team members to keep a professional work area.

Job description

VPNE Parking Solutions LLC in Morrisville, NC is seeking an enthusiastic Supervisor to lead a for-guest service oriented garage team. You will help manage staffing, ensure safety, greet guests, and handle escalated operational needs while maintaining VPNE’s standards.

Ideal candidate is friendly, organized, able to pass a driving test, and willing to uphold uniform guidelines. Entry-level supervisory experience preferred; you should communicate clearly and foster a positive work environment.