Valet Operations Supervisor - Guest Experience

VPNE Parking Solutions LLC; Atlanta (GA); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

VPNE Parking Solutions LLC is seeking a Supervisor to lead a garage team, ensuring safety and delivering exceptional guest experiences in a fast-paced environment. You will help with staffing, operations, and handling escalated needs while modeling VPNE’s standards.

The role requires prior supervisory experience, strong communication, a positive attitude, and the ability to manage vehicle flows and maintain uniforms. A valid driver’s license and ability to pass background checks are essential.

Qualifications

• Prior supervisory experience preferred.
• Friendly and Outgoing.
• Able to smile during customer interactions.
• Uphold uniform standards on premises.
• Ability to operate and drive vehicles.
• Lift a minimum of 50 lbs.
• Be at least 18 years of age.
• Pass criminal background and RMV checks.
• Organized with ability to manage car flow.
• Excellent interpersonal relationships with customers.

Responsibilities

• Ensure safety of team and guests at all times.
• Operate vehicles safely when required.
• Oversee tracking of keys and vehicles.
• Provide exceptional guest experiences.
• Maintain garage organization.
• Set an upbeat tone for the workplace.
• Ensure proper language in communications.
• Coordinate shift handoffs with colleagues.
• Maintain professional appearance per VPNE uniform guidelines.
• Oversee team to keep a clean work area.

Skills

Supervisory experience

Friendly demeanor

Customer service

Strong work ethic

Uniform compliance

Tools

Driver's license

Job description

VPNE Parking Solutions LLC is seeking a Supervisor to lead a garage team, ensuring safety and delivering exceptional guest experiences in a fast-paced environment. You will help with staffing, operations, and handling escalated needs while modeling VPNE’s standards.

The role requires prior supervisory experience, strong communication, a positive attitude, and the ability to manage vehicle flows and maintain uniforms. A valid driver’s license and ability to pass background checks are essential.