Valet Parking-Supervisor

VPNE Parking Solutions LLC; Atlanta (GA); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

VPNE Parking Solutions LLC is seeking a Supervisor to lead a garage team, ensuring safety and delivering exceptional guest experiences in a fast-paced environment. You will help with staffing, operations, and handling escalated needs while modeling VPNE’s standards.

The role requires prior supervisory experience, strong communication, a positive attitude, and the ability to manage vehicle flows and maintain uniforms. A valid driver’s license and ability to pass background checks are essential.

Qualifications

• Prior supervisory experience preferred.
• Friendly and Outgoing.
• Able to smile during customer interactions.
• Uphold uniform standards on premises.
• Ability to operate and drive vehicles.
• Lift a minimum of 50 lbs.
• Be at least 18 years of age.
• Pass criminal background and RMV checks.
• Organized with ability to manage car flow.
• Excellent interpersonal relationships with customers.

Responsibilities

• Ensure safety of team and guests at all times.
• Operate vehicles safely when required.
• Oversee tracking of keys and vehicles.
• Provide exceptional guest experiences.
• Maintain garage organization.
• Set an upbeat tone for the workplace.
• Ensure proper language in communications.
• Coordinate shift handoffs with colleagues.
• Maintain professional appearance per VPNE uniform guidelines.
• Oversee team to keep a clean work area.

Skills

Supervisory experience

Friendly demeanor

Customer service

Strong work ethic

Uniform compliance

Tools

Driver's license

Job description

Position Summary

A Supervisor's role is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making a lasting impression on every guest by engaging in a positive and friendly manner while providing safe and efficient service. The supervisor will assist in leading the operation, ensuring staffing and handling escalated operational needs as necessary.

Responsibilities

• Ensures team members and guests are safe at all times.
• If needed - operates vehicles in a safe manner to minimize the potential for accidents.
• Oversees the tracking of keys and vehicles throughout the garage.
• Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.
• Maintains garage organization.
• Sets the tone for the workplace by keeping an upbeat attitude.
• Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
• Helps team members to remember to always use approved language choices.
• Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.
• Must set an example by looking sharp at all times and helping team members understand how to successfully adhere to VPNE’s uniform guidelines.
• Oversee team members to keep a professional work area.

Qualifications

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Requirements:

• Prior supervisory experience preferred
• Friendly and Outgoing
• Able to smile during customer interactions
• Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
• Maintain uniform standards when on job premises
• Ability to run and move quickly
• Ability to organize cars efficientlyAbility to stand for long periods of time
• Ability to safely operate vehicles and pass a driving test
• Ability to lift a minimum of 50 lbs.
• Be at least 18 years of age
• Possess a valid Driver’s License in state of residency
• Be able to pass a criminal background check and RMV check
• Ability to create relationships with customers
• Be organized
• Clean driving record deemed insurable by VPNE's current insurance provider