Valet & Operations Supervisor - Customer Experience Lead

Tier1usa; Tulsa (OK); On-site; USD 20,664 - 24,796; Full time

Job summary

LAZ Parking Texas, LLC is seeking an Operations Supervisor in Tulsa, OK. This full-time role oversees internal and external communications within the operation, and ensures that valet and shuttle operations are closed out efficiently.

The position requires a high school diploma or GED and parking industry experience; supervisory experience is preferred. You will help manage staff, monitor daily revenue reports, and maintain excellent customer relations in a fast-paced parking environment.

Qualifications

• High school diploma or GED required.
• Supervisory experience preferred but not required.
• Parking industry experience required.

Responsibilities

• Ensures staff adheres to rules of conduct, policies and procedures.
• Supervises, mentors, and trains staff on day-to-day activities.
• Oversees that valet and shuttle operations are closed out effectively.
• Accept daily transactions and debit payments and process credit cards.
• Greet customers by name and provide prompt problem resolution.

Skills

Communication

English fluency

Time management

Customer service

Team leadership

Basic computer skills

Education

High school diploma or GED

Supervisory experience preferred

Parking industry experience required

Tools

Parking revenue system

Job description

LAZ Parking Texas, LLC is seeking an Operations Supervisor in Tulsa, OK. This full-time role oversees internal and external communications within the operation, and ensures that valet and shuttle operations are closed out efficiently.

The position requires a high school diploma or GED and parking industry experience; supervisory experience is preferred. You will help manage staff, monitor daily revenue reports, and maintain excellent customer relations in a fast-paced parking environment.