Valet Operations Supervisor

VPNE Parking Solutions LLC; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

VPNE Parking Solutions LLC seeks a Valet Parking-Key Holder to support and guide a fast-paced team, delivering exceptional guest service in indoor and outdoor operations. The role focuses on safety, efficient staff coordination, and accurate key/vehicle management across all programs.

Ideal candidates will multitask effectively, assist in daily operations, and uphold VPNE standards while maintaining a positive, collaborative work environment.

Qualifications

• Able to adapt to a fast-paced environment and guide teammates to deliver high-quality service.
• Strong guest service orientation and professional engagement with guests.
• Ability to multitask across multiple service programs and departments.
• Comfort with using basic software tools (Word/Outlook) for communication and records.
• Ability to learn new software systems quickly.
• Must have a valid driver’s license and be able to pass background checks.

Responsibilities

• Ensure team safety and complete incident reports when needed.
• Oversee indoor and outdoor parking programs and cover roles when staffing is short.
• Report call-outs in real time and allocate staff across departments.
• Operate vehicles safely when required to minimize accidents.
• Maintain accurate tracking of keys and parked vehicles; conduct audits.
• Greet and assist guests to deliver a welcoming, professional experience.
• Keep garage and surrounding areas organized and flowing smoothly.
• Promote VPNE service standards and positive workplace culture.
• Foster teamwork and support across supervisors and departments.
• Communicate effectively with staff and leadership during shift transitions.
• Lead by example in appearance and adherence to VPNE uniform standards.

Skills

Team leadership

Customer service

Tools

Microsoft Word

Outlook

Job description

VPNE Parking Solutions LLC seeks a Valet Parking-Key Holder to support and guide a fast-paced team, delivering exceptional guest service in indoor and outdoor operations. The role focuses on safety, efficient staff coordination, and accurate key/vehicle management across all programs.

Ideal candidates will multitask effectively, assist in daily operations, and uphold VPNE standards while maintaining a positive, collaborative work environment.