Valet Operations Leader — Guest Experience & Team Growth

Metropolis; Portland (ME); Presencial; USD 19 000 - 25 000; Tempo integral

Resumo da oferta

SP Plus Corporation in Portland, ME is seeking a valet attendant to support daily operations and guest experiences at our location. You will greet guests, assist with vehicle ingress/egress, and maintain professional service while following contract guidelines.

You will help train and schedule the valet team, ensure safety and compliance, and perform daily paperwork. A valid license and reliable mobility are required; some locations may need manual transmission driving.

Qualificações

• High school diploma or equivalent with at least 6 months related experience or training.
• Valid driver’s license with a good driving record.
• Ability to drive a vehicle with manual transmission may be required depending on location.
• Clear and effective spoken and written communication.
• Customer service oriented and professional demeanor.

Responsabilidades

• Greet guests courteously.
• Ensure customers receive timely service.
• Assist customers in and out of their vehicle.
• Drive, park, and retrieve vehicles safely and professionally.
• Assist with hiring, training, and coaching a valet team.
• Create staffing schedules based on daily volume.
• Comply with SOPs and protect vehicles and keys at all times.
• Prepare and process daily paperwork per audit standards.
• Keep drive lanes and crosswalks clean and safe.
• Develop staging plans to maximize parking capacity.
• Identify vehicle makes and models quickly.
• Substitute for other positions when needed.
• Perform any other duties as required.

Conhecimentos

Customer Service

Oral Communication

Written Communication

Adaptability

Judgment

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

SP Plus Corporation in Portland, ME is seeking a valet attendant to support daily operations and guest experiences at our location. You will greet guests, assist with vehicle ingress/egress, and maintain professional service while following contract guidelines.

You will help train and schedule the valet team, ensure safety and compliance, and perform daily paperwork. A valid license and reliable mobility are required; some locations may need manual transmission driving.