Valet Operations Lead - Guest Experience & Team Growth

Towne Park LLC; Austin (TX); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Company-paid life and AD&D insurance

401k retirement plan

Job summary

Towne Park LLC is seeking an Associate Manager at a Towne Park location in Austin, TX to ensure guest and client satisfaction, hire and train staff, and manage a minimum of two associates. You will oversee operations, scheduling, and performance across shifts.

Ideal candidates have 1+ year in hospitality, a valid driver’s license, and strong communication skills. Competitive compensation with incentive opportunities is provided.

Qualifications

• Associate’s degree or equivalent preferred.
• 1+ year of related hospitality experience.
• Strong communication and leadership skills.
• Ability to manage guest services and operations.

Responsibilities

• Deliver exceptional guest service across shifts.
• Lead recruitment and training of associates.
• Manage staffing, training, and performance reviews.
• Oversee revenue reporting and cash handling.
• Maintain client relations and meet service standards.

Skills

Guest service

Staff supervision

Communication skills

Labor scheduling

Safety procedures

Microsoft Office

Education

Associate’s degree or equivalent

Tools

MS Office Suite (Excel, Word, Outlook)

POS systems

Job description

Towne Park LLC is seeking an Associate Manager at a Towne Park location in Austin, TX to ensure guest and client satisfaction, hire and train staff, and manage a minimum of two associates. You will oversee operations, scheduling, and performance across shifts.

Ideal candidates have 1+ year in hospitality, a valid driver’s license, and strong communication skills. Competitive compensation with incentive opportunities is provided.