Valet Operations & Guest Services Lead

Evolution Parking and Guest Services; New Orleans (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

Evolution Parking and Guest Services in New Orleans is seeking an Assistant Guest Services Manager to assist with valet operations. The ideal candidate will have at least 2 years of management experience, strong customer service skills, and knowledge of business practices. Responsibilities include ensuring service quality, preparing schedules, and supporting the Guest Services Manager in daily operations. This position offers opportunities for advancement within the company.

Qualifications

• Understanding of general business practices including accounting, human resources, and customer service.
• Valid US Driver's License.
• 2+ years in a management position.

Responsibilities

• Ensure outstanding service by providing a friendly environment.
• Assist in coordinating valet operation activities.
• Recommend measures to improve guest satisfaction.
• Conduct daily huddles during all shifts.
• Prepare schedules and compile payroll data.
• Assist with processing deposit verifications.

Skills

Strong customer service skills

Excellent oral and written communication skills

Strong technology proficiency

Organizational skills

Ability to work as part of a team

Attention to detail

Multitasking ability

Education

Associate's Degree, High School Diploma, or GED

Tools

HRIS platforms (e.g. ADP)

Job description

Evolution Parking and Guest Services in New Orleans is seeking an Assistant Guest Services Manager to assist with valet operations. The ideal candidate will have at least 2 years of management experience, strong customer service skills, and knowledge of business practices. Responsibilities include ensuring service quality, preparing schedules, and supporting the Guest Services Manager in daily operations. This position offers opportunities for advancement within the company.