Valet Lead: Guest Experience & Team Coach

Muckleshoot Casino; Auburn, Northern (WA, KY); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Complimentary meals

Team member parking

Life insurance & disability

Bonuses twice a year

Job summary

Muckleshoot Casino is seeking a Valet Parking Attendant in Auburn, WA. You will greet guests, park and retrieve vehicles, and assist guests with safe transport while maintaining a professional image.

Role requires driving experience, a valid license with clean MVR, and basic MS Office skills. The position includes full medical/dental/vision coverage, employer-paid insurance, meals, parking, and opportunities for growth within a dynamic hospitality team.

Qualifications

• High school diploma or GED required.
• 1 year supervisor/lead experience preferred.
• 2 years driving experience with the ability to drive manual and automatic transmissions, parallel park, and park in confined spaces.
• Valid Driver’s License and clean driving record (MVR) required.

Responsibilities

• Exemplify and promote Muckleshoot Casino Resort (MCR)’s vision, mission, and values by delivering exceptional guest service.
• Greet guests warmly, maintain a professional image, and assist elderly and disabled guests as needed.
• Ensure guest issues are handled promptly and resolved to achieve satisfaction within established guidelines.
• Provide accurate directions and recommend alternative transportation solutions for intoxicated guests in accordance with policies.
• Write legible claim checks, document prior vehicle damage, and ensure security of vehicles and keys.
• Operate all types of passenger vehicles with standard and automatic transmission; park and retrieve guests’ vehicles promptly.
• Instruct, train, and coach team members on responsibilities and departmental standards.

Education

High school diploma or GED

2 years driving experience with the ability to drive manual and automatic transmissions, parallel park, and park in confined spaces

1 year supervisor/lead experience preferred

Valid Driver’s License and clean driving record (MVR) required

Tools

MS Office Suite

Job description

Muckleshoot Casino is seeking a Valet Parking Attendant in Auburn, WA. You will greet guests, park and retrieve vehicles, and assist guests with safe transport while maintaining a professional image.

Role requires driving experience, a valid license with clean MVR, and basic MS Office skills. The position includes full medical/dental/vision coverage, employer-paid insurance, meals, parking, and opportunities for growth within a dynamic hospitality team.