Valet Guest Services Associate – Parking & Luggage

townepark; Austin (TX); On-site; USD 14,000 - 21,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

401k retirement savings plan

Telemedicine benefits

Job summary

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality, park and retrieve vehicles, assist with luggage, and help guests with inquiries. You will provide friendly, efficient service, greet guests, and support daily operations at the location.

Requirements include a high school diploma or GED, valid driver's license, and strong English communication. The role offers hourly pay with tips daily and a schedule that may vary with hotel volumes.

Qualifications

• Knowledge of principles for providing customer and personal services.
• Ability to read and write standard English and simple instructions.
• Ability to communicate effectively with guests, clients and staff.
• Basic math for handling payments and revenue when needed.

Responsibilities

• Provide exceptional hospitality services in a friendly and efficient manner.
• Park and retrieve vehicles safely and assist with luggage where applicable.
• Assist guests with directions, taxis, reservations and inquiries.
• Explain parking rates and procedures; manage tickets and keys accurately.

Skills

Guest relations

Customer service

English literacy

Communication

Numeracy

Education

High school diploma or GED

Job description

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality, park and retrieve vehicles, assist with luggage, and help guests with inquiries. You will provide friendly, efficient service, greet guests, and support daily operations at the location.

Requirements include a high school diploma or GED, valid driver's license, and strong English communication. The role offers hourly pay with tips daily and a schedule that may vary with hotel volumes.