Valet & Guest Services Associate - Flexible Shifts

Towne Park LLC; Austin (TX); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Towne in Austin, TX is seeking a Guest Service Associate to deliver outstanding hospitality, assist guests with luggage, and park or retrieve vehicles promptly and safely. You will support arrival and departure processes with a focus on guest satisfaction.

The role requires a high school diploma or GED, a valid driver's license, and about 1 month of related experience. Strong English skills and basic math are essential for handling tickets and transactions.

Qualifications

• Education: High school diploma or GED is required.
• Licensure: Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance.
• Work Experience: One month related experience or training; or equivalent combination of education and experience.
• Knowledge: Knowledge of customer service principles and processes.
• Skills: Ability to read/write English, perform basic math, and understand time concepts.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests and team members.
• Greet and assist guests, park and retrieve vehicles, and help with luggage as needed.
• Provide directions, taxis, reservations, and information about local amenities.
• Explain parking procedures and collect tickets and payments accurately.
• Assist with shift duties to ensure smooth, efficient service for guests.

Skills

Customer service

English literacy

Mathematical basics

Time concepts

Manual transmission

Education

High school diploma or GED

Job description

Towne Towne in Austin, TX is seeking a Guest Service Associate to deliver outstanding hospitality, assist guests with luggage, and park or retrieve vehicles promptly and safely. You will support arrival and departure processes with a focus on guest satisfaction.

The role requires a high school diploma or GED, a valid driver's license, and about 1 month of related experience. Strong English skills and basic math are essential for handling tickets and transactions.