Valet & Guest Services Associate

Wind Creek Hospitality; Wetumpka (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Wind Creek Hospitality in Wetumpka, Alabama is seeking a Front Services Runner to ensure guests feel welcome through exceptional service. This role involves greeting guests, managing luggage, and maintaining a clean and orderly environment. Candidates must have a high school diploma or GED and be at least 21 years old. Good communication skills and the ability to operate vehicles safely are essential. This position requires physical endurance and may include irregular hours.

Qualifications

• High School diploma or GED required or completion of GED program within 6 months.
• Must be at least 21 years old.
• Good writing and verbal communication skills required.
• Ability to operate vehicles safely.
• Must be able to lift and carry up to 50 lbs.

Responsibilities

• Greet and acknowledge all guests upon arrival and departure.
• Issue Valet tickets and inspect vehicular damage.
• Handle guest luggage and escort guests to their rooms.
• Perform room orientation according to established standards.
• Resolve guest issues and disputes.

Skills

Good writing and verbal communication skills

Ability to safely operate automatic and manual transmission vehicles

Customer service skills

Physical fitness for running and lifting

Outgoing and friendly personality

Education

High School diploma or GED

Tools

Standard office equipment

Job description

Wind Creek Hospitality in Wetumpka, Alabama is seeking a Front Services Runner to ensure guests feel welcome through exceptional service. This role involves greeting guests, managing luggage, and maintaining a clean and orderly environment. Candidates must have a high school diploma or GED and be at least 21 years old. Good communication skills and the ability to operate vehicles safely are essential. This position requires physical endurance and may include irregular hours.