Valet & Guest Services Associate

Towne; Portland (ME); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

The Guest Service Associate at Towne Park delivers exceptional hospitality to guests in a friendly and efficient manner. You will park and retrieve guest vehicles, assist with luggage, and support guests with arrival and departure needs.

Shifts run 7am-3pm and 3pm-11pm; experience in customer service is valued. Benefits include insurance options and a 401k plan. Seasonal roles may differ.

Qualifications

• High school diploma or GED.
• Valid driver’s license for the state of application.
• One month related experience and/or training; OR equivalent education/experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English language.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations.

Responsibilities

• Greet guests in a friendly, professional manner and acknowledge guests by name where possible.
• Park and retrieve vehicles safely and efficiently.
• Assist guests with luggage and shuttle services as needed.
• Provide guests with directions, taxis, reservations, and information about area amenities.
• Explain parking rates and retrieval procedures to guests and manage ticket and revenue records.

Skills

Customer service

English literacy

Communication

Education

High school diploma or GED

Job description

The Guest Service Associate at Towne Park delivers exceptional hospitality to guests in a friendly and efficient manner. You will park and retrieve guest vehicles, assist with luggage, and support guests with arrival and departure needs.

Shifts run 7am-3pm and 3pm-11pm; experience in customer service is valued. Benefits include insurance options and a 401k plan. Seasonal roles may differ.