Hospitality Valet & Guest Services Pro

Towne Park LLC

Baltimore (MD)

On-site

USD 17,000 - 24,000

Full time

4 days ago
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Benefits offered by this job

Accident insurance
Critical illness insurance
Hospital indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job summary

The Guest Service Associate at Towne Park LLC delivers exceptional hospitality to guests with a friendly and efficient approach, handling parking and retrieval of vehicles while assisting guests with luggage as needed.

This full-time role operates Monday through Friday between 6am and 7pm, with benefits including various insurance options and a 401k plan. Compensation starts at $15 per hour plus tips.

Qualifications

  • Education: High school diploma or general education degree (GED).
  • Knowledge: Knowledge of principles and processes for providing customer and personal services.
  • Licensure: Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance.

Responsibilities

  • Provides exceptional hospitality services in an attentive, friendly, and efficient manner.
  • Parks and retrieves guest vehicles in a prompt yet safe manner.
  • Assists guests with luggage, including delivery and pickup where applicable.
  • Remains helpful with directions, taxis, reservations, and area amenities.
  • Explains parking rates and retrieval procedures to guests; handles ticket information and revenue when needed.

Skills

English literacy
Customer service
Communication
Time management
Cash handling
Attention to detail
Professional demeanor
Ability to follow procedures

Education

High school diploma or GED

Job description

The Guest Service Associate at Towne Park LLC delivers exceptional hospitality to guests with a friendly and efficient approach, handling parking and retrieval of vehicles while assisting guests with luggage as needed.

This full-time role operates Monday through Friday between 6am and 7pm, with benefits including various insurance options and a 401k plan. Compensation starts at $15 per hour plus tips.

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