Valet Guest Service Specialist | Flexible Shifts & Tips

Towne Park, LLC.; Cleveland (OH); Hybrid; USD 21.000 - 23.000; Vollzeit

Zusammenfassung

The Guest Service Associate at Towne Park, LLC is responsible for delivering exceptional hospitality services, parking and retrieving guest vehicles, and assisting guests with luggage during arrival and departure.

Candidates should have a high school diploma or GED, a valid driver’s license, and at least 1 month of related experience or training. We offer full-time and part-time opportunities across multiple shifts, including mornings, evenings and overnight.

Qualifikationen

• High school diploma or GED.
• Must hold a valid driver’s license for the state you are applying to work.
• One month related experience or training; or equivalent combination of education and experience.
• Knowledge of customer service principles.
• Ability to read, write and communicate effectively in English.

Aufgaben

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
• Acknowledges and greets guests within five feet with a professional and friendly demeanor.
• Parks and retrieves vehicles while driving slowly and cautiously; assists guests with bell services and luggage storage as needed.
• Provides guests with directions, taxis, reservations and other inquiries.
• Explains parking rates and retrieval procedures to guests; handles tickets and revenue with accuracy.

Kenntnisse

English literacy

Reading comprehension

Writing

Public speaking

Numeracy

Time formats

Time rates

Vehicle operation

Parking skills

Ausbildung

High school diploma or GED

Jobbeschreibung

The Guest Service Associate at Towne Park, LLC is responsible for delivering exceptional hospitality services, parking and retrieving guest vehicles, and assisting guests with luggage during arrival and departure.

Candidates should have a high school diploma or GED, a valid driver’s license, and at least 1 month of related experience or training. We offer full-time and part-time opportunities across multiple shifts, including mornings, evenings and overnight.