Valet & Garage Attendant - Full-Time

Boston Medical Center; Baltimore (MD); On-site; USD 24,000 - 30,000; Full time

Job summary

GBMC HealthCare is seeking a valet and facility support teammate to greet patients and visitors, assist with valet services, and ensure safe vehicle handling. You will handle cash transactions, operate revenue control equipment, and prepare daily sales reports while maintaining a courteous, professional demeanor in varying weather conditions.

The role requires a high school diploma or GED, at least one year of driving experience, and a valid driver’s license; CPR certification within 90 days of

Qualifications

• High school diploma or GED or equivalent.
• One year working experience, one year driving experience.
• Valid driver’s license must be maintained throughout employment.
• CPR Certification within 90 days of employment and maintained.

Responsibilities

• Acknowledge, greet, and welcome patients/visitors.
• Assist patients/visitors with valet needs.
• Comply with traffic regulations to operate vehicles safely.
• Clarifies parking rates and valet procedures to patients and visitors.
• Daily collection and categorization of parking ticket transactions.
• Perform cashiering functions as needed.
• Stock and maintain revenue control equipment and prepare daily sales reports.
• Report accidents to manager on duty.

Skills

Customer service

Cash handling

Driving

Basic math

Verbal communication

Written communication

Cash registers

Revenue control equipment

Education

High school diploma or GED

CPR Certification

Tools

Cash registers

Revenue control equipment

Job description

Under general supervision, this position provides valet and facility support services to patients and visitors of Greater Baltimore Medical Center (GBMC) to ensure exceptional service in an attentive, friendly, and efficient manner. Responsibilities include the intake, parking, and retrieval of vehicles in a safe and organized manner, as well as performing various garage and facility support functions such as customer service, cashiering, preparing bank deposits, handling cash, operating and maintaining revenue control equipment, completing reports, and opening and closing booths.EducationHigh School diploma or GED equivalentExperienceOne year working experience, one year of driving experienceKnowledge, Skills, and AbilitiesProfessional character with all patients, visitors, and staffMust be able to perform basic math and understanding of rates applicable to servicesAbility to exercise initiative and sound judgment and to react with discretion under varying conditionsAbility to operate equipment such as cash registers, revenue control equipmentKnowledge of record-keeping procedures and practicesKnowledge of personnel policies and proceduresWritten and communication skills, both in writing and verballyExcellent customer service skillsBasic understanding of a computerLicensures, CertificationsValid Driver’s license which must be maintained throughout employmentCPR Certification within 90 days of employment that must be maintained throughout employmentPrincipal Duties and Responsibilities:Acknowledge, greet, and welcome patients/visitorsAssists patients/visitors with valet needsComply with traffic regulations to operate vehicles in a safe and courteous mannerClarifies parking rates and valet procedures to patients and visitorsDaily collection and categorization of process parking ticket transactionsMaintains safe and clean work environment by following standards and proceduresReport any accidents to manager on dutyDaily collection and categorization of process parking ticket transactionsSupport daily operations of the parking facilityPerform cashiering function as neededStock and maintain all revenue control equipmentPrepare daily sales reportsAssist customers in the use of automated revenue control equipment including ticket dispensers, pay stations, and exit station equipmentPhysical RequirementsProlonged periods standing, sitting, and walkingOccasionally lift or carry up to 25 poundsWorking ConditionsMust be able to perform job duties in both indoor and outdoor environments, and under varying weather conditions such as heat, cold, rain, and snow.Conditions of EmploymentAs a condition of continued employment, employee must maintain current active status of all required licensures, competencies, and certificationsAll Roles Must Demonstrate the GBMC Values:GBMC ValuesValue DescriptionRespectTreats others with fairness, kindness, and respect for personal dignityListens and responds appropriately to others’ needs, feelings, and capabilitiesExcellenceMeets and/or exceeds customer expectationsActively pursues learning and self-developmentPays attention to detail; follows throughAccountabilitySets a positive, professional example for othersTakes ownership of problems and does what is needed to solve themAppropriately plans and utilizes required resources for various job dutiesReports to work regularly and on timeTeamworkWorks cooperatively and collaboratively with others for the success of the teamAddresses and resolves conflict in a positive waySeeks out the ideas of others to reach the best solutionsAcknowledges and celebrates the contribution of othersEthical BehaviorDemonstrates integrity and good judgmentRespects the cultural, psychosocial, and spiritual needs of patients/families/coworkersUses GBMC materials, equipment, and resources appropriatelyResultsEmbraces change and improvement in the work environmentContinuously seeks to improve the quality of products/servicesDisplays flexibility in dealing with new situations or obstaclesPay Range$17.13 - $21.69Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.Equal Employment OpportunityGBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.