Shuttle Driver

Boston Medical Center; Baltimore (MD); On-site; USD 23,419 - 30,307; Full time

Job summary

GBMC HealthCare is seeking a shuttle driver to transport patients and visitors on fixed routes and on-demand within GBMC campus. You will assist with valet needs, greet customers, perform daily vehicle inspections, and report issues. You must maintain a valid driver's license and CPR within 90 days.

Work outdoors in all weather and ensure safety and courtesy at all times. Ideal candidates bring excellent customer service and a professional demeanor, with the ability to communicate clearly and

Qualifications

• High School diploma or GED required.
• Valid Driver’s license required and maintained throughout employment.
• CPR certification within 90 days of employment.
• Excellent customer service and professional demeanor.
• Ability to follow traffic regulations and GBMC policies.

Responsibilities

• Acknowledge, greet, and welcome patients and visitors.
• Assist with valet needs and wayfinding.
• Perform daily vehicle inspections and report issues.
• Drive shuttle on campus routes, on-demand, and during events.
• Maintain clean vehicles and comply with safety policies.
• Collect and categorize parking transactions and provide rate information.
• Report accidents or incidents to supervisor.

Skills

Customer service

Professional communication

Safe driving

Discretion and judgment

Weather adaptability

CPR certification

Vehicle inspection

Education

High School diploma or GED

Job description

Under limited supervision, drive a shuttle vehicle on GBMC’s campus on fixed routes, on-demand, and other transport related services. Provides patients and visitors with knowledge and assistance in wayfinding and organizational information to ensure a timely arrival to their destination. Provides daily vehicle inspections and reporting in accordance with departmental policy and procedure. Assist with event parking when needed. Performance other duties as assigned.EducationHigh School diploma or GED equivalentExperienceOne year working experience and one year of driving experienceSkillsProfessional character with all patients, visitors, and staffExceptional customer service skillsAbility to positively engage with patients and visitors to ensure a positive experienceAbility to exercise initiative and sound judgment and to react with discretion under varying conditionsLicensures, CertificationsValid Driver’s license which must be maintained throughout employmentCPR Certification within 90 days of employment that must be maintained throughout employmentPhysical RequirementsProlonged periods standing, sitting, and walkingOccasionally lift or carry up to 20 poundsWorking ConditionsAbility to work and drive in the elements of heat, cold, rain, and snow.Conditions of EmploymentAs a condition of continued employment, employee must maintain current active status of all required licensures, competencies, and certificationsStandard PrecautionsStandard precaution policy and procedures are applicable to this jobPatient SafetyEmployee has knowledge and understanding of patient safety as it relates to the job dutiesPrincipal Duties and Responsibilities:Acknowledge, greet, and welcome patients/visitorsAssists patients/visitors with valet needsEnsure vehicle is maintained and cleaned dailyComply with traffic regulations to operate vehicles in a safe and courteous mannerClarifies parking rates and valet procedures to patients and visitorsDaily collection and categorization of process parking ticket transactionsMaintains safe and clean work environment by following standards and proceduresReport any accidents to manager on dutyAll Roles Must Demonstrate the GBMC Values:GBMC ValuesValue DescriptionRespectTreats others with fairness, kindness, and respect for personal dignityListens and responds appropriately to others’ needs, feelings, and capabilitiesExcellenceMeets and/or exceeds customer expectationsActively pursues learning and self-developmentPays attention to detail; follows throughAccountabilitySets a positive, professional example for othersTakes ownership of problems and does what is needed to solve themAppropriately plans and utilizes required resources for various job dutiesReports to work regularly and on timeTeamworkWorks cooperatively and collaboratively with others for the success of the teamAddresses and resolves conflict in a positive waySeeks out the ideas of others to reach the best solutionsAcknowledges and celebrates the contribution of othersEthical BehaviorDemonstrates integrity and good judgmentRespects the cultural, psychosocial, and spiritual needs of patients/families/coworkersUses GBMC materials, equipment, and resources appropriatelyResultsEmbraces change and improvement in the work environmentContinuously seeks to improve the quality of products/servicesDisplays flexibility in dealing with new situations or obstaclesPay Range$17.13 - $21.69Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.Equal Employment OpportunityGBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.