Valet Driver - Guest Service & Parking

Hei Hotels Inc.; Herndon (VA); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance through Anthem Blue"

Dental insurance through Anthem Blue

Vision insurance through EyeMed

Vacation, Sick and Holiday programs

Pet insurance through ASPCA

401(k) with matching funds

Hotel room discounts

DailyPay earnings

Job summary

HEI Hotels and Resorts is seeking a valet attendant at the Hyatt Regency Dulles in Herndon, VA. The role involves welcoming guests, transporting to/from airport and designated sites, and maintaining smooth driveway flow. Strong customer service and a clean driving record are important.

Hotel experience preferred; we value diversity and provide comprehensive benefits, training, and advancement opportunities. Eligible for DailyPay earnings with our partner program.

Qualifications

• Hotel experience preferred.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.

Responsibilities

• Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.
• Park guest vehicles and/or retrieve valet parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicle.
• Move from door post to and from other areas throughout the hotel in response to customer needs.
• Greet guests immediately with a friendly and sincere welcome.
• Open car doors for arriving and departing hotel customers.
• Respond immediately to customer inquiries regarding hotel features, services, and assistance.
• Provide clear and understandable directions to hotel facilities and nearby attractions.
• Maintain driveway traffic flow to allow main hotel entrance accessibility ensuring ample space for passenger and luggage loading and unloading.
• Listen, understand, and respond immediately to guest and associate inquiries and requests for assistance.
• Lift luggage, packages and boxes from cars, buses, vans, and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles.
• Clearly communicate the features and services of the hotel facilities.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Customer service

Communication

Driving

Patience

Job description

HEI Hotels and Resorts is seeking a valet attendant at the Hyatt Regency Dulles in Herndon, VA. The role involves welcoming guests, transporting to/from airport and designated sites, and maintaining smooth driveway flow. Strong customer service and a clean driving record are important.

Hotel experience preferred; we value diversity and provide comprehensive benefits, training, and advancement opportunities. Eligible for DailyPay earnings with our partner program.