Airport Valet Driver — Guest Experience Specialist

HEI Hotels & Resorts; Herndon (VA); On-site; USD 25,000 - 28,000; Full time

Job summary

HEI Hotels & Resorts at Hyatt Regency Dulles, Herndon, VA seeks a valet/guest transportation team member to ensure smooth guest arrivals and departures. You will greet guests, assist with luggage, and transport vehicles with a friendly, professional approach.

The role requires a valid driver's license and a clean driving record; hotel guest service experience is preferred. Join a team focused on guest satisfaction and delivering outstanding service.

Qualifications

• Hotel experience preferred.
• Strong customer-service and diplomacy.
• Ability to locate airline pickup points from luggage tags.
• Must have a valid driver's license and a clean driving record.

Responsibilities

• Greet guests with a friendly, professional welcome.
• Park and retrieve guest vehicles, using tickets to ensure correct delivery.
• Assist guests with luggage and carry items as needed.
• Provide directions to hotel facilities and nearby attractions.
• Maintain driveway flow for main entrance accessibility.
• Ensure timely, courteous transportation to airport or designated sites.

Skills

Hotel experience

Customer service

Luggage handling

Driving record

Communication skills

Job description

HEI Hotels & Resorts at Hyatt Regency Dulles, Herndon, VA seeks a valet/guest transportation team member to ensure smooth guest arrivals and departures. You will greet guests, assist with luggage, and transport vehicles with a friendly, professional approach.

The role requires a valid driver's license and a clean driving record; hotel guest service experience is preferred. Join a team focused on guest satisfaction and delivering outstanding service.