Valet/Bell Hop +TIP ELIGIBLE - Winter 26.27

Alterra Mountain Company; West Virginia; On-site; USD 12,000 - 15,000; Full time

Benefits offered by this job

Medical Benefits - Minimal Essentials

Free skiing and snowboarding at Alterr

401k plan

Discounted lift tickets

Restaurant discounts

Employee pricing on retail

Job summary

Alterra Mountain Company seeks a friendly Bell/Valet team member to provide parking, shuttle, luggage handling, and guest assistance at Snowshoe. This seasonal role offers mountaintop duties with tips and on-mountain housing options.

Must have a high school diploma or GED, a valid driver's license, and the ability to pass Snowshoe Driving Program. Enjoy mountain access, free skiing privileges, and a fast-paced guest-focused environment.

Qualifications

• High School Diploma or GED is required.
• Valid driver’s license and ability to pass Snowshoe Driving Program.
• Tipped position requiring excellent guest service and reliability.

Responsibilities

• Provide parking services and valet support for guests.
• Operate resort shuttle buses to transport guests and employees.
• Assist with luggage and ski/golf equipment as needed.
• Support concierge by answering phones and sharing resort information.
• Maintain safety procedures and conduct required inspections.

Skills

Guest service

Luggage handling

Shuttle operation

Communication

Safety compliance

Education

High School Diploma or GED

Tools

Two-way radios

Driver's license

Job description

Seasonal

• Housing: Affordable on-mountain employee housing available for rent.
• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
• Pay: $10 per hour plus tips
• Start Date: The end of November and beginning of December with positions available throughout the season.
• Seasonal: Seasonal work involves temporary employment tied to specific times of the year.
• Schedule: May require working early mornings, evenings, weekends, and holidays
• If you're seeing this job, we're still hiring and accepting applications

Employee Perks:

• Medical Benefits - Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

Do you enjoy meeting people from all over the world while working in a fast-paced environment? Does helping others give you a sense of accomplishment? Then you should join our Bell/Valet Team at Allegheny Springs Lodge where you will assist guests with their luggage and provide valet service. Plus this is a tipped position! Explore the mountain in your free time, ride the trails, or sit back and enjoy the view. Pass your knowledge onto guests and make this a wholesome experience.

Job Responsibilities:

• Provide parking services for guest vehicles, including safe transport to designated parking areas and key management for efficient retrieval.
• Operate resort shuttle buses to transport guests and employees as needed, ensuring safe and timely service.
• Assist with guest luggage, including unloading vehicles, transporting items to rooms or lockers, and handling ski/golf equipment.
• Support concierge staff by answering phones, being accessible to guests, and offering information about resort amenities.
• Maintain daily procedure checklists, track vehicle locations, and complete assigned security tasks (e.g., locking doors).
• Conduct pre-trip shuttle inspections, arrange maintenance, and ensure cleanliness and safety equipment compliance.
• Provide resort information and literature to guests; maintain up-to-date knowledge of resort operations.
• Communicate with lodging personnel using two-way radios and maintain organized, clean workstations and guest service areas.
• Adhere to safety policies, participate in random drug and alcohol testing, and demonstrate competence in vehicle operation.
• Present a professional image through uniform compliance and positive guest interactions.
• Contribute to overall team success by completing related duties and supporting other departments as needed.

Driving:

• Have a valid Driver's license and ability to pass the Snowshoe Driving Program

Education:

• High School Diploma or GED

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.