Lift Attendant Supervisor - Winter 26.27

Alterra Mountain Company; West Virginia; On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Medical Benefits

Free skiing privileges

401k plan

Discounted lift tickets

Restaurant discounts

Pro deals

Job summary

Alterra Mountain Company is hiring a Lift Attendant Supervisor at Snowshoe Mountain, Snowshoe WV, to support skiers and riders and oversee lift operations with a strong emphasis on safety and guest service.

This flex role runs 9–11 months per year, with opportunities for seasonal travel in off months. On-site housing is available, plus medical benefits, 401k, discounts and pro deals for employees.

Qualifications

• 2 years' experience with lift operations or in a supervisory role.
• Some computer knowledge.
• Skiing or snowboarding ability.

Responsibilities

• Train employees on lift loading/unloading and safety; conduct safety training sessions.
• Assist guests with aerial, conveyor, tow, and surface lifts and guide loading/unloading areas.
• Ensure signage, ramps are clean and ice-free; monitor weather and shut down operations if needed.
• Produce weekly schedules; manage absenteeism and oversee lift ticket checks.
• Check inventory, verify deliveries, and maintain lift logs and incident forms.
• Coordinate with other departments and stay updated on ANSI-B77 code changes.

Job description

Work, Play, Get Paid, and Enjoy the Perks!

• Housing: Affordable on-mountain employee housing available for rent.
• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
• Pay: $17 per hour
• Start Date: Hiring Soon!
• This is a Flex Position Flex position for 9-11 months per year; you can use your off months to travel or visit friends and family!
• Schedule: May require working early mornings, evenings, weekends, and holidays
• If you're seeing this job, we're still hiring and accepting applications

Employee Perks:

• Medical Benefits - Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

Experience the thrill of mountain life while working in a winter wonderland! If you've ever dreamt of trading an indoor desk for breathtaking outdoor views and engaging with guests from around the world, this is your chance. As a Lift Attendant Supervisor, you'll be at the heart of our mountain operations, assisting skiers and riders, ensuring a smooth and enjoyable experience for all.

We're looking for enthusiastic, friendly individuals who love the outdoors and have a passion for exceptional guest service.

Job Responsibilities:

• Training & Safety: Train employees on proper techniques for loading/unloading lifts, and ensure proper use of lift controls and safety equipment. Conduct safety training sessions and ensure lifts operate safely under varying weather conditions.
• Guest Assistance: Assist guests with aerial lifts, conveyor lifts, tow ropes, and surface lifts. Guide guests through loading/unloading areas, including handling swinging chairs, and address any concerns.
• Operations & Monitoring: Ensure proper signage is in place, ramps are smooth and ice-free, and machinery is operating correctly. Monitor weather conditions and shut down operations during severe weather.
• Staffing & Support: Ensure staff adhere to uniform requirements, assist with staffing, and resolve conflicts. Produce weekly schedules, manage absenteeism, and oversee lift ticket checks for validity.
• Inventory & Documentation: Check inventory, verify supply deliveries, and ensure proper lift logs and incident forms are completed.
• Collaboration & Communication: Assist other departments with lift operations and conduct staff meetings. Keep up-to-date on industry standards and ANSI-B77 code changes.

Driving:

• Have a valid Driver's license and ability to pass the Snowshoe Driving Program

Preferred Experience:

• 2 years' experience with lift operations or 2 years experience in a supervisory role
• Must have some computer knowledge
• Skiing or Snowboarding ability

Education:

• High School Diploma or GED

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.