Valet Attendant – Elevate Guest Experience & Parking

Reimagined Parking; Austin (TX); On-site; USD 11,000 - 12,000; Part time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan with employer match

Employee Assistance Program

Parental and Caregiver Leave

Job summary

Reimagined Parking is seeking a Valet Attendant at Domain Northside in Austin to greet guests, park and retrieve vehicles, and deliver top-tier customer service. This part-time role requires reliable performance across a busy shift, handling keys, tickets, and basic payments while ensuring safety and professionalism.

The position emphasizes guest interaction, vehicle safety, and collaboration with the Operations Manager to maintain service standards in a dynamic environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to communicate with guests.
• Ability to learn quickly and use sound decision making in fast-paced environments.
• Ability to operate guest vehicles requiring normal coordination.
• Ability to move between valet stand and customer cars for extended periods.
• Previous valet experience preferred.
• Ability to operate manual transmission vehicles (stick shift).

Responsibilities

• Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices.
• Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location.
• Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems.
• Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed.
• Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items.
• Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required.
• Request, collect, and accurately process applicable valet fees; assist with reconciling end-of-shift revenue and ticket distribution.
• Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary.
• Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead.
• Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times.

Skills

Customer service

Communication

Fast-paced environment

Vehicle operation

Luggage assistance

Past valet experience

Stick shift handling

Job description

Reimagined Parking is seeking a Valet Attendant at Domain Northside in Austin to greet guests, park and retrieve vehicles, and deliver top-tier customer service. This part-time role requires reliable performance across a busy shift, handling keys, tickets, and basic payments while ensuring safety and professionalism.

The position emphasizes guest interaction, vehicle safety, and collaboration with the Operations Manager to maintain service standards in a dynamic environment.