Valet Attendant

Caesars Entertainment; Danville (VA); On-site; USD 1,102,000 - 1,653,000; Full time

Job summary

Caesars Entertainment in Danville, VA is seeking a Valet Attendant to create exceptional first and last impressions for guests. You will assist with luggage, park and retrieve guest vehicles, and coordinate with Bell and Front Desk for seamless arrivals and departures.

Role requires strong communication, a professional appearance, and a commitment to service standards. The position includes a wage of $8.63 per hour plus tips, with a focus on safety and guest satisfaction in a fast-paced hotel

Qualifications

• Minimum age 21 years.
• HS diploma or GED.
• Casino/Hotel experience preferred.
• 4+ years customer service experience; upscale hotel experience preferred.
• 2+ years in Bell Attendant or related role preferred.
• Strong verbal and written communication skills.
• Able to read, write and communicate in English.
• 5 years of safe driving experience.

Responsibilities

• Greet guests at the Valet Porte-Cochere and assist with luggage and vehicle parking.
• Safely drive guests' vehicles to designated areas and manage keys, tickets, and damage reports.
• Inspect vehicles for prior damage and document accordingly.
• Return vehicles to guests promptly while maintaining safe driving practices.
• Report issues to supervisor promptly and maintain high service standards.
• Maintain a professional appearance and a clean, organized valet area.
• Accommodate guest requests with urgency and personalized recommendations.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Attendance & punctuality

Safe driving (5 years)

Education

HS diploma or GED

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Valet Attendant is responsible for making the first and last impression for our guests, delivering exceptional service with warmth and enthusiasm, efficiency, and professionalism. You’ll work closely with the Bell and Front Desk team to ensure seamless arrivals and departures, creating memorable experiences from curb to room while safely parking and retrieving guest vehicles.

How You Will Create the Extraordinary

Greets customer at Valet Porte-Cochere may assist in transporting luggage to and from vehicles to guest rooms and parks and retrieves customer’s passenger vehicles while creating a seamless guest service experience.

Safely drive guests’ vehicles to designated areas of Valet lots while completing the appropriate tasks including damage report, proper recording of space number, and delivery of keys to the cashier desk.

Accurately completes Luggage tags and Valet tickets which include inspection of vehicle for prior damage.

Safely returns any vehicles from the Valet parking area back to customers while maintaining a safe speed and aware of surrounding activity while driving.

Reporting all issues and concerns immediately to the supervisor.

Maintain energy and enthusiasm, willingness to serve, and consistently demonstrate property and company service standards for the duration of shift

Exhibits a sincere desire and compliance with all guest requests.

Will demonstrate sense of urgency when assisting guests, maintaining a calm and composed look.

Proactively offers service/assistance, and offers personalized recommendations based on current events and offers without prompting

Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Must present a well-groomed appearance.

Maintain a clean, organized, and safe valet area.

Comply with regulatory, company and department policies and procedures, security guidelines and departmental SOPs.

What You Will Need

• Minimum of 21yrs of age.
• HS diploma or GED.
• Casino/Hotelexperiencepreferred.
• Minimumof four (4)years’customer service experience isrequired.Experience within an upscale hotel preferred.
• Minimumof two (2) years’ experience as a Bell Attendant, Bell Captain or related position ispreferred.
• Musthavegoodverbalandwrittencommunicationskills.
• Musthaveexcellentorganizationalskillswiththeabilitytoidentifyandprioritizeissues,astheyarise.
• Skillinestablishingandmaintainingeffectiveworkingrelationshipswithco-workers.
• Abilitytoread,write,andcommunicateverballyinEnglish.
• 5yearsofsafedrivingexperienceinvehicle.
• Abilitytoupholdanddemonstratethehighestlevelofintegrityinallsituationsandrecognizestandardsrequiredbyaregulatedbusiness.

Wage: $8.63 per hour Plus Tips

ADDITIONAL REQUIREMENTS

• Requiresseldomsitting, kneeling, lifting/carrying of 51-100 lbs.;occasionalbending,reaching, andcrouching
• Copying & writing of numbers
• Eye/hand coordination and manual dexterity as well as the ability to distinguish letters,symbolsand currency
• Work area is subject to variable temperatures.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.