Valet

Associa; Columbus (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

401(k) plan with company contribution

Paid time off

Paid holidays

Career development and growth

Job summary

Associa in Columbus, OH is seeking a dedicated Valet & Concierge Support Associate to deliver exceptional service to residents, guests, and visitors through valet operations and concierge support.

The role requires professionalism, strong attention to detail, and a commitment to creating a welcoming residential living experience, with a weekend availability requirement and a 3:00 PM–11:00 PM shift.

Qualifications

• High School Diploma or GED required.
• Valid driver's license with a clean driving record.
• Ability to safely operate vehicles of various makes and models.
• Excellent verbal and written communication.
• Professional appearance and demeanor.
• Reliable attendance and punctuality.

Responsibilities

• Greet residents, guests, and visitors in a courteous and professional manner.
• Safely park, retrieve, and relocate resident and guest vehicles.
• Inspect vehicles upon arrival and report any visible damage.
• Maintain accurate records of vehicle locations and valet activity.
• Assist in managing traffic flow and parking operations within the community.
• Adhere to all safety guidelines and vehicle handling procedures.
• Provide exceptional customer service and assistance to residents and guests.
• Support concierge and front desk operations as needed.
• Assist with visitor management and guest registration procedures.
• Respond to resident inquiries and direct requests to the appropriate personnel.
• Monitor lobby and common areas to ensure a professional and welcoming environment.
• Communicate resident concerns, maintenance requests, and service issues to management as appropriate.
• Assist with special events and other community operations as assigned.

Skills

Customer service

Communication skills

Professional demeanor

Attention to detail

Teamwork

Education

High School Diploma or GED

Job description

Job Description
Valet & Concierge Support Associate

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Position Type: Full-Time

Schedule: Weekend Availability Required

Primary Shift: 3:00 PM - 11:00 PM

Position Summary

Condominium Association is seeking a professional, service-oriented Valet & Concierge Support Associate to join our team. This role is responsible for providing exceptional customer service to residents, guests, and visitors through valet operations and concierge support. The successful candidate will demonstrate professionalism, attention to detail, and a commitment to creating a welcoming residential living experience.

Essential Duties And Responsibilities

• Greet residents, guests, and visitors in a courteous and professional manner.
• Safely park, retrieve, and relocate resident and guest vehicles.
• Inspect vehicles upon arrival and report any visible damage.
• Maintain accurate records of vehicle locations and valet activity.
• Assist in managing traffic flow and parking operations within the community.
• Adhere to all safety guidelines and vehicle handling procedures.

Concierge & Resident Services Support

• Provide exceptional customer service and assistance to residents and guests.
• Support concierge and front desk operations as needed.
• Assist with visitor management and guest registration procedures.
• Respond to resident inquiries and direct requests to the appropriate personnel.
• Monitor lobby and common areas to ensure a professional and welcoming environment.
• Communicate resident concerns, maintenance requests, and service issues to management as appropriate.
• Assist with special events and other community operations as assigned.

Requirements

Qualifications

• High School Diploma or GED required.
• Previous experience in valet, concierge, hospitality, customer service, residential services, or a related field preferred.
• Valid driver's license with a satisfactory driving record.
• Ability to safely operate vehicles of various makes and models.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to work independently and as part of a team.
• Strong organizational and multitasking abilities.
• Dependable attendance and punctuality.

Physical Requirements

• Ability to stand and walk for extended periods of time.
• Frequent entering and exiting of vehicles.
• Ability to work both indoors and outdoors in varying weather conditions.
• Ability to lift up to 25 pounds occasionally.

Benefits

• Competitive Compensation
• Medical, Dental, and Vision Insurance
• 401(k) Plan with Company Contribution
• Paid Time Off
• Paid Holidays
• Opportunities for Career Development and Growth

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.