Vaccine Sales Innovation Analyst

PHIBRO ANIMAL HEALTH CORP; Quincy (IL); On-site; USD 50,000 - 60,000; Full time

Job summary

Phibro Animal Health Corporation is seeking a Vaccine Sales Innovation Analyst to support swine, poultry, beef, and dairy sectors in North America. This role is essential to our customer team and focuses on process optimization, data-driven insights, and collaborative solution development.

The position offers a competitive salary and a standard on-site work schedule in Quincy, IL, with occasional travel. Bachelor's degree is preferred and at least 3 years in customer-facing sales or service is

Qualifications

• Bachelor's degree or related experience preferred.
• Minimum of 3 years of customer service or sales experience.
• Strong communication and organizational skills.
• Ability to multitask & manage time with attention to detail.

Responsibilities

• Process Analysis: Evaluate workflows, identify bottlenecks, map processes for efficiency improvements.
• Data Analysis & KPIs: Gather and analyze data to measure process performance.
• Solution Development: Propose practical solutions including redesign and automation.
• Change Management: Lead initiatives with stakeholders and drive adoption across departments.
• Documentation & Training: Create and update SOPs.
• Manage production and shipping order submissions and special requests.
• Answer questions on purchase orders from vaccine customers.
• Build relationships with customers to position Phibro as the preferred partner.
• Coordinate with species field teams to meet customer needs.
• Monitor inventory and schedule recurring shipping orders.

Skills

Customer service

Sales

Data analysis

CRM

Education

Bachelor's degree or related experience

Tools

Microsoft Office

Job description

About Phibro Animal Health Corporation

Phibro Animal Health Corporation is a publicly traded, global organization with a rich history in animal health and nutrition as a manufacturer and marketer of medicated feed additives, vaccines, nutritional specialty products, and mineral nutrition. We strive to be a trusted partner with livestock producers, farmers, veterinarians, and consumers who raise or care for farm and companion animals by providing solutions to help them maintain and enhance the health of their animals.

Phibro is a diversified company in manufacturing and marketing products for ethanol performance, microbials for plants, home and industrial applications, and specialty chemicals for various industrial markets. In addition to, Phibro’s revenues are in excess of $1 billion and are supported by over 2,400 employees worldwide.

At Phibro, people are our greatest asset. We strive to develop a diverse workforce that fosters an environment where people feel supported in openly sharing their creativity and skills that allows them to be the most successful that they can be.

Position Details

We are hiring a Vaccine Sales Innovation Analyst for swine, poultry, beef, and dairy sectors. This role is essential to our North America customer team.

Compensation range for this position is $50,000 - $60,000

Key Responsibilities

• Process Analysis: Evaluate current workflows, identify bottlenecks, and map processes to find opportunities for efficiency improvements.
• Data Analysis & KPIs: Gather and analyze data to measure process performance
• Solution Development: Propose practical solutions including process redesign, automation, and technological enhancements.
• Change Management: Lead initiatives by collaborating with stakeholders, fostering buy-in, and implementing changes across departments.
• Documentation & Training: Create and update standard operating procedures (SOPs).
• Accurately process and manage production and shipping order submissions and special requests
• Answer questions on purchase orders from vaccine customers
• Build trusting relationships with customers to ensure Phibro is the preferred partner
• Maintain an active relationship with species field teams to ensure customer needs are met
• Monitor inventory and schedule recurring shipping orders
• Customer Communication
• Work with appropriate Phibro team members to create, track and facilitate completion of isolate extension paperwork and case reports
• Support non-adjacent address approval process

Behaviors

See What Needs To Get Done

Sees possibilities and opportunities for contributing to the achievement of the Phibro goals

Gets It Done

Demonstrates clear motivation and focus on achieving measurable and tangible results. Consistently completes tasks and projects on time.

Gets It Done the Right Way

Works with a high level of integrity always

Preferred Qualifications

• Bachelor's degree or related experience preferred
• Minimum of 3 years of customer service or sales experience
• Microsoft Office applications experience
• Assessing and Understanding People; strong communication and organizational skills
• Ability to multitask & manage time with good attention to detail.
• Willing to travel on occasion

Phibro is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.

Business Unit

Animal Health & Mineral Nutrition

Division

Animal Health & Nutrition

Department

Customer Service

Location

US - Quincy, IL - Office (MNNS)

Work Schedule

Monday - Friday (Standard Work hours)