Vaccine Sales Innovation Analyst

Phibro Animal Health; Quincy (IL); On-site; USD 50,000 - 60,000; Full time

Job summary

Phibro Animal Health Corporation is hiring a Vaccine Sales Innovation Analyst for our US team in Quincy, IL. The role supports swine, poultry, beef, and dairy sectors and drives process improvements, data analysis, and cross-functional collaboration.

Responsibilities include handling orders, inquiries, SOP documentation, and maintaining strong customer partnerships. Travel is occasional, with a focus on delivering measurable improvements within the North America customer team.

Qualifications

• Bachelor’s degree or related experience preferred.
• Minimum of 3 years of customer service or sales experience.
• Microsoft Office applications experience.
• Strong communication and organizational skills.
• Ability to multitask & manage time with good attention to detail.
• Willing to travel on occasion.

Responsibilities

• Process Analysis: Evaluate current workflows, identify bottlenecks, and map processes to find opportunities for efficiency improvements.
• Data Analysis & KPIs: Gather and analyze data to measure process performance.
• Solution Development: Propose practical solutions including process redesign, automation, and technological enhancements.
• Change Management: Lead initiatives by collaborating with stakeholders, fostering buy-in, and implementing changes across departments.
• Documentation & Training: Create and update standard operating procedures (SOPs).
• Accurately process and manage production and shipping order submissions and special requests.
• Answer questions on purchase orders from vaccine customers.
• Build trusting relationships with customers to ensure Phibro is the preferred partner.

Skills

Customer service

Communication

Organizational skills

Education

Bachelor’s degree or related experience

Tools

Microsoft Office

Job description

About Phibro Animal Health Corporation

About Phibro Animal Health Corporation

Phibro Animal Health Corporation is a publicly traded, global organization with a rich history in animal health and nutrition as a manufacturer and marketer of medicated feed additives, vaccines, nutritional specialty products, and mineral nutrition. We strive to be a trusted partner with livestock producers, farmers, veterinarians, and consumers who raise or care for farm and companion animals by providing solutions to help them maintain and enhance the health of their animals.

Phibro is a diversified company in manufacturing and marketing products for ethanol performance, microbials for plants, home and industrial applications, and specialty chemicals for various industrial markets. In addition to, Phibro’s revenues are in excess of $1 billion and are supported by over 2,400 employees worldwide.

At Phibro, people are our greatest asset. We strive to develop a diverse workforce that fosters an environment where people feel supported in openly sharing their creativity and skills that allows them to be the most successful that they can be.

The Vaccine Sales Innovation Analyst is an integral part of our Customer Service team based out of our US - Quincy, IL - Office (MNNS) site.

Compensation range for this position is $50,000 - $60,000

Position Details

We are hiring a Vaccine Sales Innovation Analyst for swine, poultry, beef, and dairy sectors. This role is essential to our North America customer team.

Key Responsibilities

• Process Analysis: Evaluate current workflows, identify bottlenecks, and map processes to find opportunities for efficiency improvements.
• Data Analysis & KPIs: Gather and analyze data to measure process performance
• Solution Development: Propose practical solutions including process redesign, automation, and technological enhancements.
• Change Management: Lead initiatives by collaborating with stakeholders, fostering buy-in, and implementing changes across departments.
• Documentation & Training: Create and update standard operating procedures (SOPs).
• Accurately process and manage production and shipping order submissions and special requests
• Answer questions on purchase orders from vaccine customers
• Build trusting relationships with customers to ensure Phibro is the preferred partner
• Maintain an active relationship with species field teams to ensure customer needs are met
• Monitor inventory and schedule recurring shipping orders
• Customer Communication
• Work with appropriate Phibro team members to create, track and facilitate completion of isolate extension paperwork and case reports
• Support non-adjacent address approval process

Behaviors

Sees possibilities and opportunities for contributing to the achievement of the Phibro goals

Gets It Done

Demonstrates clear motivation and focus on achieving measurable and tangible results. Consistently completes tasks and projects on time.

Gets It Done the Right Way

Works with a high level of integrity always

Preferred Qualifications

• Bachelor’s degree or related experience preferred
• Minimum of 3 years of customer service or sales experience
• Microsoft Office applications experience
• Assessing and Understanding People; strong communication and organizational skills
• Ability to multitask & manage time with good attention to detail.
• Willing to travel on occasion

Phibro is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.

Business Unit: Animal Health & Mineral Nutrition

Division: Animal Health & Nutrition

Department: Customer Service

Location: US - Quincy, IL - Office (MNNS)

Work Schedule: Monday - Friday (Standard Work hours)