Vacation Sales Coordinator (OPC) - Oceana

Marriott's Oceana Palms; West Palm Beach (FL); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) plan

Travel discounts

Tuition reimbursement

Counseling & family support

Growth and development opportunities

Job summary

Marriott Vacations Worldwide is seeking a Coordinator Marketing Linkage to engage hotel guests at desk locations, schedule sales presentations, and deliver exceptional service to drive revenue and guest satisfaction. You will work with teams to ensure eligibility and manage expectations while representing the brand with professionalism and courtesy.

Ideal candidates have sales or customer service experience, are comfortable interacting with guests in person or by phone, and can work a flexible

Qualifications

• Sales or customer service experience preferred.
• Availability to work a flexible schedule including weekends and holidays.
• Ability to engage with guests in person or by phone.
• Background and/or drug screening may be required per state/local requirements.

Responsibilities

• Engage with hotel guests at desk locations and provide elevated customer service.
• Schedule sales presentations and manage customer expectations.
• Deliver high levels of service to exceed sales goals and volume targets.
• Ensure attendees meet eligibility requirements and are open to learning about products and services.
• Use persuasive techniques to maximize revenue while maintaining guest loyalty.

Skills

Customer service

Sales experience

Communication skills

Flexible schedule

Job description

Are you looking for a place where meaningful moments are made together?We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.Where great benefits lead to a life fulfilled:Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)Medical/Dental/Vision/401K opportunitiesTravel discountsCredit Union MembershipTuition ReimbursementProfessional Counseling & Family SupportGrowth and Development OpportunitiesAs a Coordinator Marketing Linkage, a typical day will include:Engaging with hotel guests at desk locations and providing elevated customer service.Scheduling sales presentations and managing customer expectations.Provides the highest level of service to exceed budgeted sales presentations and volume production goals.Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.Guest Experience and Company Standards:Welcome and greet guests; anticipate and address their needs.Interact with colleagues and guests professionally and promptly.Contribute to team goals.Always follow company policies and safety procedures.To Become a Coordinator Marketing Linkage:Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.Available to work a flexible schedule to include weekends and holidays.Concierge and/or sales experience preferred.Position may require background and drug screening, in accordance with state and local requirements.Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.