Vacation Sales & Contracts Specialist

mymvw; Palm Desert (CA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

Medical Benefits

Dental Benefits

Vision Benefits

401K

Travel discounts

Credit Union

Tuition Reimbursement

Counseling & Family Support

Growth & Development

Job summary

Marriott Vacations Worldwide in Palm Desert is seeking a Closing Specialist to help Owners and guests create memorable vacation experiences. You will answer questions about properties, advise on contracts, and support the Sales team to ensure accurate paperwork and timely follow-up.

The role emphasizes guest satisfaction, professional conduct, and opportunities for growth. Ability to work a flexible schedule including weekends/holidays is required; background and drug screening may apply.

Responsibilities

• Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the Owner through discovery.
• Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
• Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).
• Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.
• Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.
• Uses sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.

Job description

Marriott Vacations Worldwide in Palm Desert is seeking a Closing Specialist to help Owners and guests create memorable vacation experiences. You will answer questions about properties, advise on contracts, and support the Sales team to ensure accurate paperwork and timely follow-up.

The role emphasizes guest satisfaction, professional conduct, and opportunities for growth. Ability to work a flexible schedule including weekends/holidays is required; background and drug screening may apply.