Vacation Sales Concierge

Hyatt; Key West (FL); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Uncapped earning potential

Medical/Dental/Vision/401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

Job summary

A leading hotel brand is seeking a Coordinator for Marketing In House in Key West, Florida. This role involves scheduling sales presentations and ensuring exceptional service to Owners and guests. Candidates should have sales or customer service experience and be motivated to create memorable guest experiences. The position requires availability for various shifts, including weekends and holidays. Join a friendly team committed to making vacation dreams a reality.

Qualifications

• Highly motivated individuals with sales or customer service experience.
• Available to work various shifts, holidays, and weekends.
• Preferred experience in concierge or sales.
• Position may require background and drug screening per state/local requirements.
• Ability to stand, sit, or walk for extended periods.

Responsibilities

• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations.
• Ensures all Owners and guests meet eligibility requirements.
• Uses persuasive techniques to maximize revenue while maintaining guest loyalty.

Skills

Sales experience

Customer service experience

Interpersonal skills

Job description

Overview

Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Benefits

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

Responsibilities

• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Coordinator Marketing In House

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work various shifts, holidays, and weekends.
• Concierge, and/or sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.