Vacation Sales Coordinator

Hyatt; Key West (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Uncapped earning potential

Medical/Dental/Vision/401K opportunities

Travel discounts

Tuition Reimbursement

Professional Counseling & Family Support

Counseling & family support

Growth opportunities

Job summary

A leading hospitality company in Key West is seeking a Coordinator Marketing Linkage to enhance the guest experience. You will engage with guests to provide exceptional customer service, schedule sales presentations, and ensure customer satisfaction while meeting sales goals. Ideal candidates are motivated with sales experience, available to work flexible hours including weekends, and possess strong interpersonal skills. The role offers opportunities for growth within a supportive work environment.

Qualifications

• Highly motivated with sales or customer service experience.
• Available to work a flexible schedule including weekends and holidays.
• Concierge and/or sales experience preferred.
• Background and drug screening may be required per state/local requirements
• Position may require reaching overhead, bending, twisting, pulling, and standing for extended periods

Responsibilities

• Engaging with hotel guests and providing elevated customer service.
• Scheduling sales presentations and managing customer expectations.
• Exceeding sales presentation and volume production goals.
• Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Skills

Sales experience

Customer service experience

Interpersonal skills

Flexible schedule

Job description

Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As a Coordinator Marketing Linkage, a typical day will include:

• Engaging with hotel guests at desk locations and providing elevated customer service.
• Scheduling sales presentations and managing customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards:

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Coordinator Marketing Linkage:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule to include weekends and holidays.
• Concierge and/or sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.