In House Vacation Sales Concierge

Hyatt; San Antonio (TX); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Uncapped earning potential

Medical/Dental/Vision/401K opportunities

Travel discounts

Tuition Reimbursement

Job summary

A hospitality company seeks a Coordinator Marketing In House in San Antonio, TX. The role involves scheduling sales presentations and managing customer expectations while providing exceptional service to guests. Successful candidates should possess sales or customer service experience and be motivated to interact with guests. Competitive earning potential, benefits including health plans, travel discounts, and growth opportunities are offered. Candidates must be flexible with schedules and may need to undergo background checks.

Qualifications

• Highly motivated with sales or customer service experience.
• Available to work various shifts, holidays, and weekends.
• Concierge and/or sales experience preferred.

Responsibilities

• Schedule sales presentations and manage customer expectations.
• Provide the highest level of service to exceed sales production goals.
• Ensure that all owners and guests meet eligibility requirements.

Skills

Sales experience

Customer service experience

Persuasive techniques

Job description

This Is An In Person Role Located In San Antonio, Tx

Please note, this production-based position receives an hourly base + commission and bonuses offered.

Up To $2k Sign On Bonus Potential*

Up to $2,000 sign on bonus potential with 1 year of Timeshare Experience. $1,000 paid after training, $1,000 paid after six months of employment.

Up to $1,000 sign on bonus potential with no Timeshare Experience. $500 paid after training, $500 paid after six months of employment.

Additional terms and conditions apply to the Sign-on Bonus.

Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As a Coordinator Marketing In House, a typical day will include:

• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards:

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Coordinator Marketing In House:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work various shifts, holidays, and weekends.
• Concierge, and/or sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.