Field Operations Manager, Vacation Rentals

Anna Belle Lodging; Panama City (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Annabelle Lodging in Panama City, FL is seeking an Area Manager to oversee a portfolio of vacation rental homes, ensuring guest readiness, owner approval, and proactive maintenance. You will manage vendors, coordinate repairs, and be the primary contact for owners and guests in-market.

The role is hands-on, field-based, with focus on timely issue resolution, hurricane-season preparedness, and close collaboration with housekeeping and leadership to maintain high quality standards across the

Qualifications

• 2+ years of experience in vacation rental operations, property management, hospitality, or facilities management preferred.
• Comfortable spending the majority of the day in the field visiting and inspecting properties.
• Strong organizational skills—manage a high volume of properties, vendors, and owner relationships simultaneously.
• Excellent communication skills with a service-first mindset for owners and guests.
• Ability to troubleshoot property and guest issues independently and with urgency.
• Familiarity with property management systems such as Guesty, Streamline, or Track is a plus.
• Valid driver's license and reliable transportation required.

Responsibilities

• Full responsibility for the care and condition of an assigned portfolio of homes in Panama City, Florida.
• Conduct scheduled high-value owner property visits to ensure homes meet brand and owner standards.
• Coordinate and schedule vendors and contractors for repairs, maintenance, and property improvement projects.
• Serve as the first line of contact for homeowners — building trust through proactive communication and consistent property care.
• Provide in-market, real-time support for guest issues as they arise.
• Manage supplier relationships and ensure timely, quality completion of all work orders.
• Identify and elevate property condition issues, safety concerns, or recurring maintenance trends.
• Lead hurricane-season preparedness for the portfolio — pre-storm property securing, owner and guest communication, and post-storm damage checks.
• Partner closely with housekeeping teams to ensure turn quality and readiness between stays.
• Collaborate daily with market leadership on market priorities and operational execution.
• Complete scheduled HVO property visits per assigned rotation.
• Review open work orders and vendor timelines to ensure nothing is overdue.
• Communicate proactively with owners on property updates, completed work, and upcoming needs.
• Participate in team meetings to align on market performance and staffing coverage.

Skills

Field visits

Vendor management

Communication

Organization

Problem solving

Tools

Guesty

Streamline

Track

Job description

Annabelle Lodging in Panama City, FL is seeking an Area Manager to oversee a portfolio of vacation rental homes, ensuring guest readiness, owner approval, and proactive maintenance. You will manage vendors, coordinate repairs, and be the primary contact for owners and guests in-market.

The role is hands-on, field-based, with focus on timely issue resolution, hurricane-season preparedness, and close collaboration with housekeeping and leadership to maintain high quality standards across the