Vacation Booking Coordinator

Duquesa Travel Group; Columbus (GA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote work environment

Comprehensive onboarding and training

Ongoing learning and professional 개발

Job summary

Duquesa Travel Group is looking for a Vacation Booking Coordinator to assist clients by researching options and coordinating vacation arrangements tailored to their needs. This role blends client communication, online research, reservation coordination, and follow-up to ensure a smooth booking experience.

You will research accommodations, transportation, activities, and services, confirm details, and support clients throughout the planning process.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational abilities and attention to detail.
• Customer-focused attitude and responsive follow-up.
• Comfortable researching options and providers online.
• Ability to manage multiple client requests simultaneously.
• Experience with emails, online systems, and digital platforms.
• Good problem-solving and follow-up skills.
• Customer service, hospitality, reservations, or planning experience is helpful but not required.

Responsibilities

• Communicate with clients regarding vacation preferences and requirements.
• Research accommodations, transportation, activities, and services.
• Coordinate reservations and booking details.
• Review options and confirmations for accuracy.
• Provide clients with important information and updates.
• Assist with modifications and special requests.
• Maintain organized client and reservation documentation.
• Follow up on outstanding details and upcoming arrangements.
• Coordinate with service providers for additional coordination.
• Provide professional support throughout planning and booking.

Skills

Communication

Organization

Customer focus

Online research

Multitasking

Email proficiency

Problem solving

Customer service

Tools

Reservation systems

Online platforms

Email systems

Research tools

Job description

We are looking for an organized and customer-focused Vacation Booking Coordinator to assist clients with researching options and coordinating vacation arrangements based on their individual needs and preferences.

This role combines client communication, online research, reservation coordination, and follow-up. The ideal candidate enjoys helping people plan experiences while keeping important booking details organized.

Key Responsibilities

• Communicate with clients regarding vacation preferences, requests, and requirements
• Research accommodations, transportation, activities, and other available services
• Assist with coordinating reservations and booking details
• Review options and confirmations for accuracy
• Provide clients with important information and updates
• Assist with modifications and special requests
• Maintain organized client and reservation documentation
• Follow up on outstanding details and upcoming arrangements
• Communicate with service providers when additional coordination is required
• Provide professional support throughout the planning and booking process

Qualifications

• Strong written and verbal communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Comfortable researching information and options online
• Ability to manage multiple client requests
• Comfortable using email, online systems, and digital platforms
• Strong problem-solving and follow-up abilities
• Previous customer service, hospitality, reservations, or planning experience is helpful but not required

Position Highlights

• Fully remote work environment
• Comprehensive onboarding and training
• Ongoing learning and professional development
• Access to professional tools and resources
• Continuing education opportunities
• Supportive team environment