VA Work-Study Student | Veteran Services

TalentBase; United States; Remote; USD 19,000 - 27,000; Part time

Job summary

TalentBase is seeking VA Work-Study eligible students to join our Veterans CareerBridge team in a remote, part-time role. You will connect with veterans and families, guide them to career and training resources, and gain hands-on experience in outreach and program support.

This position offers flexible afternoon and evening hours, remote work across California, with training provided and opportunities to contribute to a growing veterans services program.

Qualifications

• Currently enrolled in an educational program and eligible to participate in the VA Work-Study Allowance Program.
• Reside in California and have the ability to work remotely.
• Have consistent availability for afternoon and evening shifts through 7:00 PM Pacific Time.
• Comfortable communicating with individuals by telephone and email.
• Strong interpersonal, organizational, and communication skills.
• Ability to work independently, follow established procedures, and manage assigned responsibilities.
• Comfortable learning and using digital platforms, including CRM systems and online communication tools.
• Demonstrate professionalism, reliability, attention to detail, and a willingness to learn.

Responsibilities

• Outreach and Communication: Connect with veterans and their families through phone calls, emails, and scheduled follow-ups to share program information and provide ongoing support.
• Program Enrollment: Assist prospective participants with understanding Veterans CareerBridge, completing enrollment activities, and participating in intake appointments.
• Participant Support: Maintain regular communication with assigned participants, answer general program questions, and help navigate available career development services.
• Career Resources: Share information about employment opportunities, career training, certifications, and educational resources based on participant interests and program guidelines.
• Community Referrals: Help participants identify relevant veteran services and community resources, referring specialized questions to appropriate organizations or program staff.
• Documentation: Maintain accurate participant records, document interactions, and update information in our CRM system.
• Team Collaboration: Work with the Program Manager and other team members to ensure participants receive timely, professional, and consistent support.
• Additional opportunities may include creating educational materials and assisting with social media content and campaigns.

Skills

Communication

Interpersonal

CRM familiarity

Remote work

Organization

Education

VA Work-Study eligibility

Tools

CRM systems

Job description

• Salary $16.90 per hour (2026 California rate, subject to VA confirmation)
• Remote Job

Job Description

This is a remote position.

About the Opportunity

TalentBase is seeking VA Work-Study eligible students to join our Veterans CareerBridge team in a remote, part-time position.

In this role, you'll connect with veterans and their families, help them explore career and training opportunities, and connect them with resources that support their professional goals. You'll gain hands-on experience in outreach, communication, and program support while contributing to a program focused on expanding career opportunities for the military-connected community.

We're looking for dependable, motivated students who enjoy helping others, are comfortable using technology, and have consistent afternoon and evening availability.

What You'll Do

As part of the Veterans CareerBridge team, you'll help veterans and their families access career development services and stay engaged throughout their participation in the program.

Your primary responsibilities will include:

• Outreach and Communication: Connect with veterans and their families through phone calls, emails, and scheduled follow-ups to share program information and provide ongoing support.
• Program Enrollment: Assist prospective participants with understanding Veterans CareerBridge, completing enrollment activities, and participating in intake appointments.
• Participant Support: Maintain regular communication with assigned participants, answer general program questions, and help them navigate available career development services.
• Career Resources: Share information about employment opportunities, career training, certifications, and educational resources based on participant interests and program guidelines.
• Community Referrals: Help participants identify relevant veteran services and community resources, referring specialized questions to appropriate organizations or program staff.
• Documentation: Maintain accurate participant records, document interactions, and update information in our customer relationship management (CRM) system.
• Team Collaboration: Work with the Program Manager and other team members to ensure participants receive timely, professional, and consistent support.

Additional Opportunities

Depending on program needs, individual interests, and skills, additional responsibilities may include:

• Creating educational materials and digital resources for veterans and their families.
• Assisting with social media content, outreach campaigns, and digital engagement activities.
• Supporting special projects and program improvement initiatives.
• Participating in community outreach events and veteran resource activities.

Who We're Looking For

You don't need previous experience in career services to succeed in this position. TalentBase provides training, resources, and guidance to help students develop the skills needed for their responsibilities.

Minimum Qualifications

• Currently enrolled in an educational program and eligible to participate in the VA Work-Study Allowance Program.
• Reside in California and have the ability to work remotely.
• Have consistent availability for afternoon and evening shifts through 7:00 PM Pacific Time.
• Comfortable communicating with individuals by telephone and email.
• Strong interpersonal, organizational, and communication skills.
• Ability to work independently, follow established procedures, and manage assigned responsibilities.
• Comfortable learning and using digital platforms, including CRM systems and online communication tools.
• Demonstrate professionalism, reliability, attention to detail, and a willingness to learn.

Preferred Qualifications

• Previous experience in customer service, outreach, student services, or administrative support.
• Interest in veteran services, career development, workforce programs, or community engagement.
• Experience with Microsoft Office, Google Workspace, Zoho, or similar platforms.
• Interest or experience in digital marketing, content creation, or communications.

Schedule and Work Environment

This is a fully remote, part-time VA Work-Study opportunity serving veterans and their families throughout California.

We recognize that students have different academic and personal schedules and aim to provide flexibility while maintaining consistent program coverage.

Scheduling Information

Priority Shift: 1:00 PM to 7:00 PM Pacific Time.

Workdays may include weekdays or weekends based on program needs and student availability.

Additional morning shifts may be available as staffing needs change.

Current openings require consistent availability through 7:00 PM Pacific Time.

Work schedules and total hours are subject to VA authorization and program requirements.

Community Event Participation

Students residing in Bakersfield are expected to participate in designated in-person community outreach events when scheduled, subject to applicable VA authorization. Students outside Bakersfield may have opportunities to participate in events within their communities when practical.

What You'll Gain

This opportunity offers practical experience that can support your academic and professional development.

You'll have opportunities to:

• Strengthen professional communication and relationship-building skills.
• Gain experience working with veterans and military-connected families.
• Develop skills in outreach, participant engagement, and program coordination.
• Learn to use CRM platforms and other professional technology tools.
• Build experience in career services, workforce development, and community resource navigation.
• Contribute to a growing program supporting the career goals of veterans and their families.