VA/TA Benefits Coordinator

University of South Carolina; Columbia (SC); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans

Tuition Assistance

Dependent Scholarships

Annual Leave

Sick Leave

Holidays

Parental Leave

Professional Development

Job summary

The University of South Carolina is seeking a VA/TA Benefits Coordinator to process veteran benefits and DoD Tuition Assistance for student veterans at the Columbia campus. This role requires coordinating with Enrollment Manager, Banner, and university policies, while delivering excellent customer service to support student degree progress.

Reporting to the Veteran Benefits Director, the position includes training staff, maintaining up-to-date materials, and working a 37.5-hour week with a

Qualifications

• Requires a bachelor’s degree in a job related field and 1+ years of job related experience, which may be substituted by equivalent certification, training, education, and/or experience.
• Military experience; experience in working with Student Veterans in a higher education setting.

Responsibilities

• Processes veterans benefits in Enrollment Manager, Academic Institution Portal, and the Banner student information system in accordance with VA/DoD standards and university policy.
• Provides benefits processing training to new employees and supports veteran orientations during new student orientation events.
• Conducts internal quality checks to ensure accuracy of veteran benefit processing and assists with audits.
• Helps streamline benefits processing and improves customer service across enrollment stages.

Skills

Basic computer skills

Oral and written communication

Education

Bachelor's degree in a job related field

Military experience in higher education

Job description

Please see Special Instructions for more details.

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by November 14, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Click here to learn more about why you should work at USC.

College/Division Division of Academic Affairs and Provost

Department

Department PROV Office of Veterans & Military Service

State Pay Range G07

USC Market Range MRD - $45,181 $55,347 $65,512

Anticipated Hiring Range Commensurate with qualifications

Location of Vacancy Columbia, SC

Part/Full Time Full Time

Hours per Week 37.5

Work Schedule

• Monday through Friday, 8:30am until 5:00pm.
• Must be willing to work a flexible schedule to meet the needs of the department.

Basis 12 months

Job Search Category Administrative

About USC

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Position Description Advertised Job Summary The VA/TA Benefits Coordinator serves as a School Certifying Official and coordinates the processing of veterans benefits and DoD Tuition Assistance for student veterans in the USC Columbia campus. The person in the position will strive to process benefits in a timely, compliant, and accurate manner and provide excellent customer service with the goal of both improving the veteran student experience and supporting student’s time to degree goals. This position reports to the Veteran Benefits Director.

Job Related Minimum Required Education and Experience

• Requires a bachelor’s degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials Preferred Qualifications

• Military experience; experience in working with Student Veterans in a higher education setting.

Knowledge/Skills/Abilities

• Basic office computer skills, and exceptional oral and written communication abilities.

Job Duty Benefits Processing and Customer Service

Processes veterans benefits in Enrollment Manager, Academic Instiution Portal, and the Banner student information system in accordance with all VA regulatory standards, DoD regulations, and university policy and completed in a timely, professional manner. Provides benefits processing training to new employees and works with the Veteran Benefits Director in maintaining up-to-date employee training materials. Provides email, phone and in-office customer service support and assists with benefits orientations during new student orientation events.

Essential Function Yes Percentage of Time 40

Job Duty Data Quality Assurance

Assists the Veteran Benefits Manager in conducting internal quality checks to ensure the accuracy of the processing of veteran’s benefits. Assist with the preparation of files and cases during quality checks and internal/external audits.

Essential Function Yes Percentage of Time 40

Job Duty Process Improvement

Assist the Veteran Benefits Director with streamlining and improving benefits processing through all stages of enrollment and improve customer service.

Essential Function Yes Percentage of Time 10

Job Duty Other Duties as Assigned

Supports the Veteran Benefits Director in communicating with students; carrying out dayto-operations; and implementing special projects. Assist with maintain DoD/DoW MOU .

Essential Function Yes Percentage of Time 10

Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential

Posting Detail Information Number of Vacancies 1 Desired Start Date 11/01/2026 Job Open Date 09/30/2026 Job Close Date 11/14/2026 Open Until Filled No Special Instructions to Applicant

EEO Statement The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have at least a Bachelor's degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
  • Yes
  • No

Required Documents

• Cover Letter
• Resume
• List of References and Contact Information

Optional Documents