VA Education Benefits Counselor & Certifying Official

Louisiana State University; Alexandria (LA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Tuition exemption

Paid holidays

Retirement options

Job summary

Louisiana State University (LSUA) Alexandria campus seeks a Financial Aid Counselor/VA School Certifying Official to manage VA education benefits for students and certify eligible courses. You will monitor progress, attendance, and conduct, safeguard records, and ensure FERPA compliance in a fast-paced environment.

The role requires collaboration with the VA, SAA, and ELR, maintaining documentation and staying current with state and federal regulations.

Qualifications

• Bachelor's degree from an accredited institution.
• 1–3 years of experience in higher education, student services, financial aid, or related field.
• Experience providing customer service to students and external stakeholders.
• Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.
• Ability to maintain confidential student records in compliance with FERPA.

Responsibilities

• Keep VA informed of the enrollment status of students receiving VA education benefits.
• Ensure that only courses applying to the student's program are certified.
• Monitor grades, attendance, and conduct; report probation or dismissal as needed.
• Maintain records of VA students and make records available for inspection.
• Notify VA and regulatory bodies of changes to SCO staff or policies.

Skills

Customer service

Attention to detail

Data entry

Verbal communication

Written communication

Education

Bachelor's degree

Tools

Excel

Word

Outlook

PowerCampus

PowerFaids

Job description

Louisiana State University (LSUA) Alexandria campus seeks a Financial Aid Counselor/VA School Certifying Official to manage VA education benefits for students and certify eligible courses. You will monitor progress, attendance, and conduct, safeguard records, and ensure FERPA compliance in a fast-paced environment.

The role requires collaboration with the VA, SAA, and ELR, maintaining documentation and staying current with state and federal regulations.