VA Clinic Administrative Associate — Scheduling & Care

Aptive; Yreka (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Aptive Resources, in partnership with Valor Healthcare, is hiring an Administrative Associate to provide clerical and scheduling support to the Primary Care PACT team at the Yreka VA Community-Based Outpatient Clinic. On-Site location at 807 S.

Main St., Yreka, CA 96097, with standard clinic hours. The role entails assisting with care coordination, guiding patients through VA processes, managing front desk operations, and ensuring high scheduling accuracy while adhering to VA policies.

Qualifications

• Demonstrated clerical support and administrative skills.
• Completion of scheduling training per VA policy.
• Training in VA systems (e.g., CPRS, VISTA) preferred.

Responsibilities

• Provide clerical support and administrative functions to PACT staff
• Collaborate on logistical elements of care coordination within comprehensive care management plans
• Provide guidance to patients navigating the VA health care system and administrative processes
• Provide scheduling services in accordance with VA policies and guidance
• Manage front desk operations and appointment scheduling; process patient intake and eligibility
• Maintain scheduling accuracy >95% and process patient check-in within 5 minutes of arrival

Skills

Clerical support

Scheduling

VA CPRS knowledge

Background check clearance

Licensure/certification compliance

Tools

VA CPRS

VISTA

Job description

Aptive Resources, in partnership with Valor Healthcare, is hiring an Administrative Associate to provide clerical and scheduling support to the Primary Care PACT team at the Yreka VA Community-Based Outpatient Clinic. On-Site location at 807 S.

Main St., Yreka, CA 96097, with standard clinic hours. The role entails assisting with care coordination, guiding patients through VA processes, managing front desk operations, and ensuring high scheduling accuracy while adhering to VA policies.