Medical Office Receptionist — Veterans Care & Clinic Support

Valor Healthcare, Inc.; Yreka (CA); Sur place; USD 23 000 - 30 000; Plein temps

Résumé du poste

Valor Healthcare in Yreka, CA is seeking a Medical Office Receptionist to provide front-desk support, check patients in/out, schedule appointments, and handle patient communications under VA guidelines. You will collaborate with the PACT Team and ensure accurate data entry into VISTA/CPRS, maintain strong customer service for veterans, and support enrollment initiatives and outreach events.

Experience with patient scheduling, phone etiquette, and adherence to regulatory compliance is valued;

Qualifications

• Front-desk patient interaction and service oriented.
• Accurate data entry into medical records systems.
• Adherence to VA guidelines and patient privacy requirements.

Responsabilités

• Actively assists with administrative support related to patient care.
• Inputs all patients’ information into VISTA/CPRS.
• Verifies clinical reminders are completed before checkout.
• Check patients in and out of the clinic.
• Schedule clinic appointments.
• Answers phones and relays messages promptly.
• Maintain compliance with OIG, JC, EOC and lab requirements.
• Provide excellent customer service to veterans and staff.

Connaissances

Customer service

Verbal communication

Data entry

Scheduling

Phone handling

Outils

VISTA/CPRS

Description du poste

Valor Healthcare in Yreka, CA is seeking a Medical Office Receptionist to provide front-desk support, check patients in/out, schedule appointments, and handle patient communications under VA guidelines. You will collaborate with the PACT Team and ensure accurate data entry into VISTA/CPRS, maintain strong customer service for veterans, and support enrollment initiatives and outreach events.

Experience with patient scheduling, phone etiquette, and adherence to regulatory compliance is valued;