VA Clinic Admin Assistant – Scheduling & Patient Care

EGA Associates, LLC; Pottsville (Schuylkill County); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Vacation

Sick leave

Holidays

Medical plans

Dental

Vision

Life insurance

Disability

401(k) plan

Job summary

EGA Associates, LLC is seeking an Administrative Associate with medical-office experience to support a Primary Care Community Based Outpatient Clinic serving Veterans in Pottsville and surrounding areas. The role covers clerical tasks, scheduling, patient navigation, and care-coordination support to the Patient Aligned Care Team.

You'll work within an interdisciplinary team, assist with appointment coordination, and help maintain documentation while protecting patient confidentiality.

Qualifications

• Experience providing clerical support and administrative functions in a medical-office setting.
• Ability to complete VA scheduling training before performing VA scheduling functions independently.
• Knowledge of medical terminology, patient confidentiality, scheduling, and electronic records.

Responsibilities

• Provide clerical support and administrative functions to Patient Aligned Care Team staff.
• Support patients presenting for care at the clinic.
• Collaborate with PACT staff on care-coordination elements.
• Guide patients navigating the VA health-care system and clinic processes.
• Provide scheduling services per VA policies after training.

Skills

Clerical support

Medical office experience

VA scheduling training

Communication skills

Education

Accredited medical assistant program

Tools

EHR

Scheduling software

Telehealth platforms

Job description

EGA Associates, LLC is seeking an Administrative Associate with medical-office experience to support a Primary Care Community Based Outpatient Clinic serving Veterans in Pottsville and surrounding areas. The role covers clerical tasks, scheduling, patient navigation, and care-coordination support to the Patient Aligned Care Team.

You'll work within an interdisciplinary team, assist with appointment coordination, and help maintain documentation while protecting patient confidentiality.