`V108-Case Manager- Personal Injury Case Manager

Job Duck LLC; United States; Remote; USD 14,000 - 15,000; Full time

Job summary

Job Duck LLC is seeking a proactive Medical Records Case Manager to support a personal injury legal team. You will coordinate medical records, billing documentation, and communications with medical providers, insurers, clients, and attorneys to ensure complete, accurate case information throughout the lifecycle.

Responsibilities include tracking requests, ordering records, uploading to Filevine, and following up on outstanding items.

Qualifications

• Experience with case management, medical records, and medical billing in legal or healthcare settings.

Responsibilities

• Track medical record and billing requests throughout the case lifecycle.
• Order medical records and upload documentation into Filevine.
• Collect updates regarding outstanding medical bills.
• Flag missing information and discrepancies for review by the legal team.
• Provide status updates on medical documentation to attorneys.

Skills

Medical Records Mgt

Case Management

Medical Billing

Legal Support

Healthcare Admin

Documentation Review

Records Coordination

Provider Communication

Client Communication

Billing Verification

Data Accuracy

Status Tracking

Quality Control

Follow-up

Written Communication

Verbal Communication

Attention to Detail

Time Management

Proactivity

Reliability

Organization

Collaboration

Problem Solving

Tools

Filevine

Job description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Join Job Duck as a Medical Records Case Manager supporting a personal injury legal team throughout the case lifecycle. In this role, you will coordinate the collection, review, organization, and management of medical records and billing documentation needed for case development and preparation. You will communicate with medical providers, insurance companies, clients, and the legal team to resolve outstanding requests and maintain accurate case information. Your consistent follow-up will help reduce delays and ensure attorneys have complete and reliable documentation available for their cases. This position is ideal for a proactive, detail-oriented professional who communicates clearly, works accurately, and takes ownership of outstanding items.

Responsibilities

• Monthly Compensation: 1,220 to 1,320 USD
• Track medical record and billing requests throughout the case lifecycle
• Order medical records and upload the documentation into Filevine
• Collect updates regarding outstanding medical bills
• Create medical provider charts after completing the required training
• Support attorneys and the legal team by ensuring medical documentation is organized and readily available for case development and preparation
• Flag missing information and potential discrepancies for review by the legal team
• Complete final billing follow-up before a demand is submitted
• Provide consistent status updates regarding medical documentation
• Contact medical providers to verify outstanding bills and confirm that balances are accurate as cases progress
• Communicate with medical providers, insurance companies, clients, and relevant parties regarding outstanding records and bills
• Review medical records and billing documentation to confirm that the information is complete and accurate
• Maintain accurate and organized medical documentation in the case management system
• Identify missing information and documentation that require additional requests
• Follow up with medical providers and clients regarding outstanding or missing medical records and bills

Requirements

• Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM EDT
• Experience with case management, medical records, medical billing, legal support, healthcare administration, or a related field
• Experience requesting, reviewing, organizing, and maintaining medical records and billing documentation
• Ability to communicate professionally with medical providers, insurance companies, clients, attorneys, and legal team members
• Strong ability to follow up on outstanding requests and maintain accurate status updates
• Ability to identify missing, incomplete, or inconsistent information in medical and billing documentation
• Ability to verify outstanding medical bills and confirm accurate balances as cases progress
• Experience maintaining organized and accurate records in a case management system
• Ability to manage multiple documentation requests while maintaining accuracy and organization

Required Software and Tools

• Filevine

Required Skills

• Medical Records Management
• Medical Billing Documentation
• Case Management
• Personal Injury Case Support
• Document Review
• Document Organization
• Records Request Coordination
• Provider Communication
• Client Communication
• Insurance Company Communication
• Billing Verification
• Data Accuracy
• Case Documentation
• Status Tracking
• Quality Control
• Follow-up
• Written Communication
• Verbal Communication
• Attention to Detail
• Organization
• Proactivity
• Reliability
• Time Management
• Problem Solving
• Collaboration

Work Shift

Languages: English