UX Writer

Synergy Interactive; New York (NY); On-site; USD 80,000 - 130,000; Full time

Job summary

An established industry player is seeking a seasoned UX Writer to lead content strategy and design. In this dynamic role, you will own and evolve content systems, ensuring alignment with brand standards and user needs. Collaborate with cross-functional teams to create accessible and engaging user experiences across various digital platforms. Your expertise in UX writing and content design will drive data-informed decisions and champion the user experience across the organization. If you're passionate about shaping content and advocating for users in a fast-paced environment, this opportunity is for you.

Qualifications

• 7+ years in UX writing and content design, with leadership experience.
• Portfolio showcasing exceptional UX writing for digital products.

Responsibilities

• Own and evolve content systems, including voice and tone guidelines.
• Collaborate with design and product teams for cohesive user experiences.

Skills

UX Writing

Content Design

User-Centered Design Principles

Communication Skills

Collaboration Skills

Presentation Skills

Tools

Figma

A/B Testing Tools

Analytics Platforms

Job description

Position: Starting off as a 6 month contract with a potential of conversion or extension.

Key Responsibilities

• Own and evolve content systems, including voice and tone guidelines, terminology frameworks, and editorial standards.
• Collaborate closely with design, research, product management, and engineering to develop cohesive and accessible user experiences.
• Translate complex ideas into clear, concise, and user-friendly language across interfaces such as apps, websites, onboarding flows, notifications, and help content.
• Champion the role of UX writing across the organization and advocate for the user through data-informed decisions.
• Review and approve team deliverables to ensure alignment with brand standards, legal requirements, and business goals.
• Lead workshops, critiques, and cross-functional alignment sessions to ensure a unified content vision across the product.
• Stay current on UX writing and content design trends, tools, and best practices.

Requirements

• 7+ years of experience in UX writing, content design, or product writing, with at least 2 years in a leadership or mentorship role.
• A portfolio showcasing exceptional UX writing and content strategy work for digital products.
• Strong understanding of user-centered design principles and accessibility standards.
• Experience working with design systems, Figma, content guidelines, and design tokens.
• Excellent communication, collaboration, and presentation skills.
• Comfortable with ambiguity and able to move projects forward in a fast-paced, agile environment.

Nice to Have

• Experience with localization/internationalization.
• Background in behavioral psychology, design thinking, or content research.
• Familiarity with A/B testing tools and analytics platforms.