(Agile1)IT - Technical Writer - Mid

Sunrise Systems, Inc.; Edison (NJ); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented Technical Writer with a strong background in IT documentation. This remote role involves creating and maintaining high-quality manuals and guides, ensuring clarity for non-technical audiences. You will collaborate with document authors, manage documentation inventories, and support the publishing process. If you have excellent communication skills and a passion for producing polished content, this opportunity is perfect for you. Join a dynamic team where your contributions will make a significant impact in the IT sector.

Qualifications

• 3-5 years of Technical Writing experience in IT documentation.
• Proficient in Microsoft Office applications and documentation technologies.

Responsibilities

• Support document authors with formatting and grammatical reviews.
• Compile and maintain an inventory of guidance documents.

Skills

Document Management

Technical Writing

MS O365

MS Power Apps

Power BI

Flowchart Development

Editing Skills

Communication Skills

Education

BA/BS in English

Technical Writing

Tools

MS Word

MS Excel

MS PowerPoint

iGrafx

Visio

SharePoint

Job description

Join to apply for the (Agile1)IT - Technical Writer - Mid role at Sunrise Systems, Inc.

4 months ago Be among the first 25 applicants

Join to apply for the (Agile1)IT - Technical Writer - Mid role at Sunrise Systems, Inc.

*** LOCAL CANDIDATES ARE STRONGLY PREFERRED OR AT LEAST CANDIDATES WITHIN THE STATE*** The role is remote

TOP THINGS:

• Document Mgmt Experience within large company
• Standard and Procedure proofing experience
• Proficient in MS O365, MS Power Apps and PowerBI is desired

EQUIPMENT REQUIRED: Must have their own PC/laptop/equipment (vendor will provide if the hire does not have their own). They will then connect to the network via Cloud PC. All other equipment needed by the hire must be provided by their respective vendor.

Technical Writer supports document authors with formatting and grammatical reviews of manuals, standards, procedures, and bulletins to ensure content flow efficiently, is easily consumable and follows process flow if available. Compiles and maintains an inventory of all relevant guidance documents to identify gaps, overdue or outdated documents and provide metrics or reports on documentation availability, aging and in revision progress. Collaborates with internal document owners to develop a schedule for revisions, publications and communications of updates to appropriate audience. Serve as Guidance Document Library (GDL) subject matter expert in the submission and publishing process for supported organizations.

• Take complex technical information and make it clear and easy-to-understand for a non-technical audience. Produces Manuals and Guides, including Standards, Guidelines, Procedure, Process Maps
• MS Word, Excel, and PowerPoint experience
• Flowcharts and organization charts development (iGrafx Preferred, Visio is acceptable) Knowledge, Skills, and Abilities Desired
• High standards for writing, detail, editing, and information design that lead to accurate, concise, usable, highly-polished content
• User-focused approach to documentation planning, design, and content strategy

Qualifications:

Education Minimum

• BA/BS in English, Technical Writing, or related field; or equivalent work experience
• Minimum 3 to 5 years of Technical Writing, content management, process improvement, in the development of a wide range of IT documentation deliverables
• Excellent written and oral communication skills
• Ability to work independently and as part of a team
• Familiar with Client policies and procedures with regard to information technology, and Company Guidance Document Management (GDM) standards
• Fully competent in Microsoft Office applications and SharePoint
• Proficient in documentation technologies and processes
• Good verbal communication skills to collaborate with peers, content owners and collect necessary information for documents
• Ability to work independently and as part of a team
• Good multi-tasking, adaptability and organizational skills.

The hourly rate for this position is between $50.00-$53.00 per hour

Compensation:

Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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