UX Researcher, Research Ops & AI Enablement

FastTek Global; Dearborn (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

FastTek Global is seeking an execution-focused UX Researcher to help move customer research and related team work forward. You will complement senior researchers by providing reliable follow-through, strong organization, and clear communication, with curiosity about tools and AI-assisted workflows.

You will coordinate sessions, review evidence, and document findings into actionable summaries. A collaborative, detail-oriented approach and comfort with desk research are essential for success in

Qualifications

• 2–5 years of UX research experience.
• Ability to coordinate research activities and communicate findings.

Responsibilities

• Coordinate research activities including recruiting, scheduling, consent, incentives, sessions, recording, transcription, organization, and study closeout.
• Review existing research across tools, identify useful findings, and share concise implications.
• Support research sessions through preparation, note-taking, observation, tagging, synthesis, and reporting.
• Manage multiple tasks/workstreams with clear prioritization.
• Create reusable guides, templates, checklists, prompts, and process improvements.

Skills

Clear communication

Organization

Proactive collaboration

Desk research

AI tool exploration

Tools

Dovetail

Figma

Miro

Excel

Survey tools

Teams transcripts

Job description

FastTek Global is seeking an execution-focused UX Researcher to help move customer research and related team work forward. You will complement senior researchers by providing reliable follow-through, strong organization, and clear communication, with curiosity about tools and AI-assisted workflows.

You will coordinate sessions, review evidence, and document findings into actionable summaries. A collaborative, detail-oriented approach and comfort with desk research are essential for success in