UX Researcher Internship

Esri; Redlands (CA); On-site; USD 43,000 - 48,000; Full time

Job summary

Esri is seeking a UX Researcher Intern who will partner with researchers, designers, and engineers on an end-to-end research project. You will clean, join, and analyze large software usage datasets using Python or R, apply quantitative methods and usability testing, and help connect findings to design decisions.

This is a 12-week onsite internship starting May 2027 in Redlands, CA. You will gain hands-on experience across multidisciplinary teams, learn applied quantitative UX research workflows,

Qualifications

• Currently enrolled in a four-year undergraduate, graduate, or PhD program in the United States; junior or senior standing for undergraduates.
• Must be able to complete a consecutive onsite 12-week internship beginning May 2027, five days per week in Redlands, CA.
• Experience with quantitative behavioral research methods and Python, R, or other tools used to clean, join, and analyze large datasets.
• Experience with quantitative approaches to usability testing and familiarity with qualitative research methods.

Responsibilities

• Collaborate with researchers, designers, engineers, and product partners on an end-to-end research project.
• Clean, join, and analyze large software usage datasets using Python, R, or similar tools.
• Apply quantitative behavioral research and usability testing methods to answer product questions.
• Connect quantitative findings with qualitative research, including semi-structured interviews where appropriate.
• Communicate findings, decisions, and recommendations to project partners.

Skills

Quantitative UX research

Python

R

Usability testing

Qualitative research

Communication skills

Collaboration

Education

Undergraduate/Graduate program in HCI, Informatics, Statistics, Social Sciences, or Cognitive Science

Tools

Python (pandas)

R

Job description

UX Researcher Internship

Turn product data into insights that improve how people use technology.

As a UX Researcher Intern at Esri, you will work with researchers, designers, engineers, and product partners to complete an applied research project from start to finish. Your work will focus on quantitative analysis of software usage data to support product design and development while helping you build a strong foundation as a UX research professional.

What You’ll Experience

• Collaborate with seasoned researchers, designers, engineers, and other stakeholders on an end-to-end research project.

• Clean, join, and analyze large software usage datasets using Python, R, or similar tools.

• Use quantitative behavioral research and usability testing methods to answer product questions.

• Connect quantitative findings with qualitative research, including semi-structured interviews where appropriate.

• Communicate findings, decisions, and recommendations to project partners.

Real Projects You May Work On

• Analyze software usage patterns to identify user behaviors, friction points, or opportunities for product improvement.

• Design or support a quantitative usability study and interpret the results.

• Use quantitative findings to shape qualitative research questions, or combine qualitative insights with behavioral data.

• Create a research report or presentation that translates evidence into clear product recommendations.

What You’ll Learn

• Applied quantitative UX research methods and workflows.

• Data cleaning, joining, analysis, and interpretation using Python, R, or related tools.

• How UX research informs product design and software development.

• How to scope a research project, adapt to changing needs, and communicate findings clearly.

• How researchers collaborate across disciplines in a technology organization.

Mentorship, Community, and Career Growth

• Connect with a cohort of interns across Esri.

• Receive guidance and feedback from your manager and team members throughout the summer.

• Participate in intern events, learning sessions, and networking opportunities.

• Explore technical and non-technical career paths at Esri.

• Build relationships that can continue beyond the internship.

We’re Excited to Meet Students Who

• Are currently enrolled in a four-year undergraduate, graduate, or PhD program at a university in the United States; undergraduate students must have junior or senior standing majoring in Human Computer Interaction, Informatics, Statistics, Social Sciences, or Cognitive Science.

• Can complete a consecutive, onsite 12-week internship beginning in May 2027, working five days per week in Redlands, California.

• Have experience with quantitative behavioral research methods and Python, R, or other tools used to clean, join, and analyze large datasets.

• Have experience with quantitative approaches to usability testing and familiarity with qualitative research methods.

• Can think holistically, work collaboratively, take ownership, and adapt research as project needs change.

• Bring strong organization, time management, written communication, and verbal communication skills.

• Are curious about people and digital technology, open to feedback, eager to share a perspective, and attentive to detail.

• Are authorized to work for any employer in the United States; visa sponsorship is not available for this posting.

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Compensation and Benefits

The pay range for this internship takes into account education level and previous relevant work experience, including specialized skill sets. Interns who meet minimum qualifications during their internship may also qualify for 401(k) and profit share.

A reasonable estimate of the base pay range is to $31.00 - $35.00ph.

Equal Opportunity and Accommodation Statement

Esri is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.