UX Researcher (II)

Aquent (United States); Mountain View (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Aquent is partnering with a leading technology company at the forefront of education technology to shape learning experiences globally. This role centers on translating user research into actionable product insights and collaborating with researchers to drive high-impact educational outcomes.

You will lead studies, manage engagement programs, and communicate findings to cross-functional teams, ensuring user needs inform product development and learning outcomes across consumer platforms.

Qualifications

• Degree in Human Factors, HCI, Psychology, CS, or related fields.
• 2+ years of industry experience in user research.
• Strong communication and independent work ability.
• Experience with research vendors and educational products.

Responsibilities

• Plan, conduct, and analyze user studies (in-person and remote).
• Manage student engagement programs and advisory boards.
• Design empathy programs and co-design workshops.
• Communicate research agendas with cross-functional partners.
• Disseminate insights through reports and presentations.
• Collaborate with UX researchers to define research needs.

Skills

UX Research

User studies

Communication

Project management

Vendor management

Qualitative analysis

Education product experience

Education

B.A./B.S. or advanced degree

Job description

Aquent is partnering with a leading technology company at the forefront of innovation, where you will have the unique opportunity to shape the future of learning experiences. This role offers a chance to make a profound impact by bringing user-centric insights to cutting-edge educational products, directly influencing how millions learn and grow globally. Your contributions will bridge advanced research with practical application, driving measurable and lasting learning impact across major consumer platforms.

About the Team and Your Impact

Join an innovative team dedicated to bridging cutting-edge AI research with evidence-based pedagogy to build the next generation of learning products. In close collaboration with leading research divisions, this team identifies and explores emerging frontiers in education—from multimodal comprehension and adaptive practice to AI-assisted writing and oral assessments. The goal is to prototype, test, and graduate high-efficacy pedagogical experiences into primary consumer surfaces, driving measurable, lasting learning impact at a global scale. As a key member of this team, you will be instrumental in leading and running student engagement programs, translating complex research findings into actionable insights, and ensuring that user needs are at the heart of product development.

Key Responsibilities

• Lead and assist in planning, conducting, and analyzing user studies, including usability studies (both in-person and remote), focus groups, and interviews.
• Manage and maintain vital student engagement programs and advisory boards.
• Design and facilitate impactful empathy programs, such as participatory co-design workshops and on-site focus groups.
• Clearly communicate research agendas and findings with cross-functional partners.
• Evangelize and disseminate research insights to diverse audiences through compelling written reports and oral presentations.
• Collaborate closely with fellow UX Researchers and stakeholders to define research projects and needs, ensuring alignment with strategic goals.

Required Skills & Qualifications

• B.A./B.S. (completed) or M.A/M.S./Ph.D. (in progress or completed) in Human Factors, HCI, Psychology, Computer Science, Social Science, or other fields emphasizing human behavior.
• 2+ years of relevant industry experience, including successfully integrating user research into product design.
• Demonstrated detail-orientation and the ability to work effectively and independently on a variety of tasks.
• Excellent communication and project management skills, capable of managing complex initiatives.
• Proven experience working with and managing research vendors.
• Extensive experience with a range of qualitative research methods and analysis techniques.
• Ability to carefully craft and communicate research findings through appropriate and impactful means.
• Experience in developing educational products.