UX Researcher [208035]

Aquent; United States; On-site; USD 89,544 - 103,320; Full time

Job summary

A leading global creative studio is seeking a skilled UX Researcher with over 6 years of experience to lead complex user research initiatives. The ideal candidate will excel at conducting mixed-method research, ensuring end-user advocacy, and guiding UX strategy development. In this role, you'll have the opportunity to influence design solutions at an enterprise level, working in a collaborative environment that emphasizes innovation and personal growth. This position offers competitive compensation in line with your experience.

Qualifications

• 6+ years of relevant experience in UX research.
• Experience in enterprise-level organizations.
• Ability to conduct both qualitative and quantitative research.

Responsibilities

• Lead and execute high-complexity research across user classes.
• Ensure the end-user stays at the heart of solution development.
• Define and guide the UX strategy for diverse solutions.
• Conduct deep-dive analysis through user interviews.

Skills

Customer-focused storytelling

Flexibility and adaptability

Mixed-method research

Strong communication skills

Job description

Overview

We are looking for a UX Researcher who is a true advocate for the end-user. You’ll bring 6+ years of relevant experience to the table, specifically within enterprise-level organizations, where you’ve navigated complex systems and diverse stakeholder groups with ease.

You aren’t just a data collector; you are a customer-focused storyteller with strong people skills. Because the enterprise landscape moves fast, we need someone highly flexible and adaptable—someone who thrives in evolving environments and isn’t afraid to pivot when the research points in a new direction.

Responsibilities

• Drive Enterprise Impact: Lead and execute high-complexity research covering numerous user classes and personas to impact the user experience across the entire corporate ecosystem.
• Champion the User Voice: Ensure the end-user stays at the heart of the solution development process, maintaining consistency with our overarching UX strategy.
• Strategize & Influence: Define and guide the UX strategy for a broad set of related solutions, influencing the design of complex systems involving diverse back-end integrations.
• Innovate & Adapt: Stay ahead of new methods, technologies, and trends, determining how they can be applied to improve our research and design practices.

Major Duties

• Mixed-Method Research: Conduct both subjective and objective research using qualitative and quantitative methods to gather deep end-user insights.
• Nontraditional Approaches: Utilize nontraditional UX research methods, including time studies, to identify specific cost or time savings that go beyond traditional scopes.
• Deep-Dive Analysis: Lead user interviews and deep-dive research to uncover friction points in highly complex workflows.
• Validation: Perform usability/heuristic evaluations and validations across the entire product lifecycle.
• Collaborative Communication: Deliver actionable recommendations and priorities for user-centric design through strong communication and collaboration.
• Workflow Optimization: Define highly usable workflows that align with our explicit design philosophy.

Compensation Range: $65 - 75/hr DOE

The range provided is our reasonable estimate of the compensation for this role. The actual amount may be higher or lower, based on factors such as experience, knowledge, skills, abilities and location.

Client Description

Aquent Studios is a global creative studio that delivers scale, speed and efficiency to the world’s most recognized brands. We create the work that matters the most to them—work that has a real impact on their business. As an Aquent Studio team member, you’ll have the opportunity to engage with the largest and most influential companies in the world, solving design challenges and extending their brands across tactic types and platforms, including digital design, UI/UX, video, motion, content, print design, web development, and more. If you want to do work that matters in a collaborative setting that values ingenuity and personal growth, you have found the right place!