UX Researcher for Federal Programs — User Insights Lead

Cadmus; Austin (TX); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) program

Job summary

Cadmus is seeking a UX Researcher to join one of our federal programs. You will reveal customer needs by conducting research, working with cross-functional teams, and performing usability studies across commercial and federal projects.

You will inspire change, present findings, plan and execute research activities, and synthesize insights to improve intuitive, accessible user experiences across Cadmus offerings.

Qualifications

• BS/MS in Anthropology, HCI, Human Factors, Psychology, Sociology, or related field.
• 2+ years of professional UX research experience.
• Ability to obtain a Public Trust; excellent communication and storytelling.
• Experience with diverse UX research tools, remote testing tools, and online collaboration tools.
• Experience planning and executing end-to-end qualitative and quantitative user research.
• Ability to select appropriate research methods based on goals and questions.
• Independent and process-minded with the ability to manage multiple studies.
• Strong interpersonal skills to influence decisions with evidence.

Responsibilities

• Define problems with stakeholders and drive user-centered product decisions.
• Support strategic thinking grounded in user discovery and research.
• Conduct stakeholder interviews, market research, and competitive analysis.
• Collaborate with cross-functional teams through discovery, design, and delivery cycles.
• Create research plans, personas, journey maps, and other artifacts.
• Inform future-state user flows, IA, sitemaps, and wireframes.
• Plan and facilitate workshops with stakeholders and users.
• Apply insights to inform product strategy and opportunities.
• Document research notes, reports, and outputs.
• Contribute to best practices and templates for research deliverables.

Skills

UX research

Communication

Stakeholder management

Qualitative & quantitative

Workshop facilitation

Education

BS/MS in Anthropology, HCI, Human Factors, Psychology, Sociology, or related field

Tools

UX research tools

Job description

Cadmus is seeking a UX Researcher to join one of our federal programs. You will reveal customer needs by conducting research, working with cross-functional teams, and performing usability studies across commercial and federal projects.

You will inspire change, present findings, plan and execute research activities, and synthesize insights to improve intuitive, accessible user experiences across Cadmus offerings.