UX Researcher - E-commerce Growth & Global Markets

TikTok; Seattle (WA); On-site; USD 80,000 - 122,000; Full time

Job summary

TikTok is hiring for a UX Research role focused on the Latin America market and other global markets. You will work with cross-functional teams to understand consumer and merchant needs, design methods, and translate findings into actionable product insights.

The role requires experience in qualitative and quantitative research, usability studies, and data analysis, with readiness to travel for business and collaborate globally.

Qualifications

• At least 1 year of experience in UX research, preferably in the E-commerce/tech industry.
• Bachelor's degree or above in Psychology, Statistics, Sociology, Marketing Research, Economics, International Trade, or related fields.
• Experience with both qualitative and quantitative research methods, such as usability studies, focus groups, interviews, diary studies, surveys, data analysis, A/B testing, etc. Must conduct interviews/design questionnaires in the US.

Responsibilities

• Work closely with cross-functional leads to deeply understand the needs of E-commerce consumers, merchants, and influencers in the Latin America market and other global markets.
• Collaborate with stakeholders to identify the key research questions that will help shape the E-commerce product strategy in different markets.
• Identify and create the best research methods based on the question, timeline, and resourcing.
• Design and implement research, synthesize findings into practical and impactful insights to help stakeholders make decisions.
• Measure and track how product changes affect user behaviors and attitudes over time across different markets, reveal the key reasons with solid data rationale.
• Initiate foundational research and gather insights from relevant industries to help stakeholders explore the possible solutions to challenging long-term product questions.

Skills

UX research

Qualitative methods

Quantitative methods

Usability studies

Interviews

AB testing

Data analysis

SQL

Python

R

SPSS

Education

Bachelor's in Psychology

Statistics

Sociology

Marketing Research

Economics

International Trade

Tools

SQL

Python

R

SPSS

Job description

TikTok is hiring for a UX Research role focused on the Latin America market and other global markets. You will work with cross-functional teams to understand consumer and merchant needs, design methods, and translate findings into actionable product insights.

The role requires experience in qualitative and quantitative research, usability studies, and data analysis, with readiness to travel for business and collaborate globally.