UX Research & Strategy Manager

UT Southwestern

Dallas (TX)

On-site

USD 110,000 - 170,000

Full time

5 days ago

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Benefits offered by this job

PPO health plan day one

100% preventive care coverage

Paid Time Off day one

TRS retirement programs

Parental leave

Wellness programs

Tuition reimbursement

PSLF eligible employer

Job summary

UT Southwestern Medical Center in Dallas, TX seeks a Manager of UX/UI Research & Strategy to lead user research, usability, and strategy across digital channels. You will mentor the UX/UI team, partner with strategists and developers, and ensure accessible, scalable experiences aligned with institutional standards.

The role balances strategic oversight with hands‑on work, shaping UX practices, design systems, and project delivery throughout the lifecycle.

Qualifications

Education: Bachelor's degree in a related field; additional years in UX may substitute for degree.
Experience: 2+ years leading UX/UI research and design teams; 5+ years in UX-related roles; mentoring and managing multidisciplinary teams.

Responsibilities

Lead UX research and strategy for complex digital projects with defined methods and deliverables.
Manage and develop the UX/UI team, providing direction, feedback, and workload guidance.
Plan and conduct qualitative and quantitative research; synthesize findings into actionable recommendations.
Develop UX deliverables: personas, journeys, IA, prototypes, and site maps.
Collaborate with strategists, developers, content professionals, and stakeholders to translate insights into user-friendly experiences.
Oversee UX requirements, accessibility, and design system standards across projects.